2020 Lexus Rx problems, complaints & recalls
Most-reported problem areas: Air Bags (19) · Tires (3) · Forward Collision Avoidance: Warnings (3)
🧭 Reliability snapshot
Compared against other Lexus Rx model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Air Bags:sensor:occupant Classification 2023-12-20 · campaign 23V865000 · 999,901 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Service bulletins (34)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-02-02 · L-SB-0057-22 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 2, 2026: this bulletin is now obsolete. please see l-sb-0004-26.
Electrical System 2026-01-23 · L-SB-0004-26 · Service Bulletin/Repair Instructions
some 2018 – 2025 model year lexus vehicles equipped with the enform™ 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-08-19 · L-TT-0326-23 Rev2 · Service Bulletin/Repair Instructions
some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. these resources, in conjunction with the repair manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth
Electrical System 2025-06-13 · L-SB-0043-23 Rev1 · Service Bulletin/Repair Instructions
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Electrical System 2025-04-02 · L-TT-0341-25 · Service Bulletin/Repair Instructions
to assist with the early detection and early resolution of audio related concerns you may be asked to recover mmr data from the head unit. the following steps are instructions on how to retrieve the data from the system and are only to be used when requested by fts and/or fpe.
Showing the 6 most recent of 34 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Unknown Or Other“rear spoiler is defective cannot handle sun uv rays making my trunk, not usable spoiler has been damaged from the sun wart and started hitting the roof of my vehicle lexus trim parts and spoilers are defective…”
2026-10-14 · Structure:body“rear tail lights have started to crack internally. concern that moisture will short out lights which becomes a safety concern.…”
2026-09-13 · Exterior Lighting“i live in the [xxx] area and have noticed a disturbing trend. frequently, when driving at night, i come across cars that don't have any tail lights on. usually these are tourists in rental cars, but not always. my wife was guilty of this also. the problem is that the dash lights come on separately from the head and tail lights, it wasn't always …”
2026-06-24 · Wheels“the rear wheel which is lexus oem busted and lost air when driving on the highway at highway speed on june 23, 2026. this caused an immediate hazard and a dangerous loss of vehicle control. fortunately, i was able to safely pull over, but this failure put my life and the lives of others at serious risk. the mileage is about 45,396. the vehicle wa…”
2026-06-12 · Unknown Or Other“the panoramic sunroof has a shade, which is not closing. this causes a lot of sunlight to enter the vehicle which might be harmful to your skin and causes headaches. the repair is very expensive and there is no other way around it. i seen many owners raising concerns about the same issue happening to them, on youtube, reddit, google and other we…”
2026-05-27 · Fuel/Propulsion System“while driving the engine stalls. it has jolted back-and-forth at times and had to be taken to a dealer. it’s still stalls when trying to slowly accelerate especially uphills. low gas mileage barely getting 18 miles per gallon. warning lights flickering while car stallling. it’s like it’s having a seizure. this has happened a few times.…”
2026-04-07 · Unknown Or Other“the hatchback window shattered without any known cause. it appeared to have been hit from inside the vehicle but no one was in or around the vehicle when it occurred. it was 82 degrees outside and the vehicle was parked in the shade. lexus told me there were no known issues regarding the window on other lexus vehicles.…”
2026-03-12 · Power Train“i own a 2020 lexus rx 450h with approximately 129,803 miles. the check engine light came on and the vehicle stored diagnostic trouble code p0a2d, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. according to the lexus dealer’s diagnosis, the temperature control s…”
2026-02-16 · Forward Collision Avoidance: Warnings · 💥 crash“i am submitting this correspondence to formally report a serious safety incident involving my 2020 lexus rx 350 and to request a thorough investigation. on saturday, february 7, while attempting to park the vehicle, i experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. the exact cause…”
2025-09-10 · Air Bags“the contact owns a 2020 lexus rx350. the contact received notification of nhtsa campaign number: 23v365000 (air bags); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.