2023 Lexus Rx problems, complaints & recalls
Most-reported problem areas: Power Train (13) · Structure:body (7) · Engine (6)
🧭 Reliability snapshot
Compared against other Lexus Rx model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Back Over Prevention:software 2026-03-18 · campaign 26V162000 · 144,200 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Air Bags:frontal:driver Clockspring/Spiral Cassette 2025-01-29 · campaign 25V040000 · 1,716 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehi
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Service bulletins (117)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-06-12 · L-SB-0033-24 Rev2 · Service Bulletin/Repair Instructions
some 2023 – 2024 model year rx 350, rx 350h, rx 500h, and 2024 model year tx 350 and tx 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. this condition may occur without a grease leak present on the front drive
Engine 2026-04-24 · L-SB-0010-26 · Service Bulletin/Repair Instructions
some customers of 2023 – 2025 model year rx 350h, rx 500h, and 2024 – 2025 model year tx 500h vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: • the total amount of fuel dispensed during refueling is less than the customer expects wh
Power Train 2026-04-17 · L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions
obsolete notice april 17, 2026: this bulletin is now obsolete. please see l-sb-0009-26
Power Train 2026-04-16 · L-SB-0009-26 · Service Bulletin/Repair Instructions
some 2022 – 2024 model year nx 250 and nx 350, and 2023 – 2024 model year rx 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in park: • a “shift system malfunction” message on the multi-information display (mid), as shown below. this condition is more lik
Power Train 2026-03-10 · L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions
some 2022 – 2024 model year nx 250 and nx 350, and 2023 – 2024 model year rx 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in park: •a “shift system malfunction” message on the multi-information display (mid), as shown below. •battery voltage drops
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Showing the 6 most recent of 117 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-29 · Power Train“the transmission is jerking at times and it failed to accelerate at one point after coming to a complete stop. notified lexus and still working to fully resolve the issue but they just denied my request to reevaluate the issue.…”
2026-08-26 · Electrical System:12v/24v/48v Battery“battery drains which locks car unexpectedly. no warning, even with car fob inside car which creates a safety issue if child or someone is in the car. all doors lock and with no access to fob cannot open the door with manual key. also, safety issue if this happens at night or in a parking lot etc. cannot open doors at all - there is obviously an iss…”
2026-08-21 · Power Train“the vehicle exhibits a severe, load-based mechanical transmission whine strictly during active acceleration. the pitch of the whining sound rises and falls in direct proportion to the engine's rpms. this vehicle utilizes the toyota/lexus 8-speed automatic transmission architecture, which has a well-documented manufacturing flaw involving internal b…”
2026-08-19 · Power Train · 10,637 mi“the contact owns a 2023 lexus rx 500h. the contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle stopped independently. the contact stated that several unknown warning lights were illuminated and the message to “see the dealer” was displayed. the vehicle was towed to the dealer; however, the…”
2026-08-19 · Engine · 10,637 mi“the contact owns a 2023 lexus rx 500h. the contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally and stalled. the contact stated that several unknown warning lights were illuminated during the failure. the failure was a recurring failure. the vehicle was towed to the dealer; however, the dealer was unable…”
2026-08-18 · Power Train“while driving on [xxx] in [xxx] with my young child in the vehicle, my 2023 lexus rx 350 f sport suddenly lost acceleration. the vehicle initially would not accelerate beyond 50 mph and then progressively lost power, eventually being unable to accelerate beyond 40 mph. this occurred during rush-hour traffic, with vehicles traveling faster than me a…”
2026-08-17 · Visibility/Wiper“the rain-sensing wiper system in my 2023 lexus rx has been inoperative since i purchased the vehicle in may 2023 (current mileage: approximately 55,000 miles). the automatic wipers consistently fail to activate in response to rain, requiring manual operation while driving — a dangerous distraction that significantly reduces safety, especially durin…”
2026-08-03 · Power Train“had transmission replaced 2 times and update to transmission. this is a brand new car purchased in 2023. first transmission replaced at 20,963 miles, 2nd replaced at 33,543 miles, 35,221 miles transmission update. it was cumulative 33 out of service. we feel this vehicle is unsafe to drive. even after all the transmissions replaced om the is vehic…”
2026-08-01 · Power Train“on july 21st, 2026 while stopped at a red light and upon turning green stepped on the accelerator to transition from stop to start, the vehicle suffered a sudden, catastrophic loss of motive power. the engine failed to respond to accelerator input, leaving the vehicle stranded in active traffic. this created an immediate rear-end collision hazard i…”
2026-07-03 · Unknown Or Other“when driving on the highway and i let up the gas the engine surges. this is an ongoing issue. makes me apply the brakes or take action scary. it happens all the time. took it to lexus and they say this is normal. to me it is a safety driving issue. it surges for some time with no gas applied. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.