2020 Volvo V60cc problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (2) · Structure:body (1) · Power Train (1)
Safety recalls (3)
Steering 2023-01-05 · campaign 23V001000 · 74 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Fix: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Electrical System:wiring:fuses And Circuit Breakers 2021-06-02 · campaign 21V414000 · 85,550 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Forward Collision Avoidance: Automatic Emergency Braking 2020-03-12 · campaign 20V144000 · 121,605 vehicles
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Service bulletins (180)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2026-07-28 · 37774.1.0 · Service Bulletin/Repair Instructions
this is a tj - text plus 1 pdf attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, if the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. instead, use the spare part kit part number 32476677 to replac
Unknown Or Other 2026-05-23 · 33031.6.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 1 .jpg attachment - if remote control key is not detected by the car and shows message in dim "car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
Power Train 2026-05-07 · 36496.10.0 · Service Bulletin/Repair Instructions
this is a technical journal: intermittent knocking noise during acceleration. if the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Exterior Lighting 2026-05-07 · 34521.11.1 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - information/leak test. if the result is not ok (air leak), it is ok to replace the headlamp
Structure:body 2026-05-06 · 35503.4.0 · Service Bulletin/Repair Instructions
this is a technical journal: panoramic sunroof, sealing strip has a gap
Engine 2026-04-23 · 35526.1.8 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 2 pdfs and 1 .png oil consumption test. perform the test. follow service procedure description and service sections updated to clarify that vehicle reports are not required.
Showing the 6 most recent of 180 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-18 · Structure:body“occurring 7/10/2025 water leak concern:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driv…”
2024-11-16 · Power Train“front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. the car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. fortunately i brought it into my local volvo repair shop before fu…”
2024-04-17 · Visibility/Wiper“driver’s side side view mirror moves to a different location each time car is entered/started. saving pre-set location of mirror does not hold. even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot. this is a safety issue as one usually expects mirrors to be where they…”
2021-08-02 · Visibility/Wiper“case number in volvo system 210611-000605 for malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when me…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.