2021 Volvo V60cc problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1)
Safety recalls (3)
Steering 2023-01-05 · campaign 23V001000 · 74 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Fix: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Seat Belts:rear/Other:retractor 2021-09-01 · campaign 21V682000 · 19,149 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Seat Belts:pretensioner 2021-01-07 · campaign 21V001000 · 2,883 vehicles
Defect: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Risk: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Fix: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Service bulletins (176)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2026-07-28 · 37774.1.0 · Service Bulletin/Repair Instructions
this is a tj - text plus 1 pdf attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, if the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. instead, use the spare part kit part number 32476677 to replac
Exterior Lighting 2026-07-28 · 37631.3.0 · Service Bulletin/Repair Instructions
this is a tj - text only no attachments - if customer complains of a headlamp error message in dim, in combination with any of the dtcs stated below, follow advice under "service".
Unknown Or Other 2026-05-23 · 33031.6.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 1 .jpg attachment - if remote control key is not detected by the car and shows message in dim "car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
Power Train 2026-05-07 · 36496.10.0 · Service Bulletin/Repair Instructions
this is a technical journal: intermittent knocking noise during acceleration. if the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Exterior Lighting 2026-05-07 · 34521.11.1 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - information/leak test. if the result is not ok (air leak), it is ok to replace the headlamp
Structure:body 2026-05-06 · 35503.4.0 · Service Bulletin/Repair Instructions
this is a technical journal: panoramic sunroof, sealing strip has a gap
Showing the 6 most recent of 176 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-02-23 · Vehicle Speed Control“concern: volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. this results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. summary of events: while driving at s…”
2022-06-19 · Unknown Or Other“rear tires tread started shredding off particularly on the outside edge. the passenger rear tire is bald on outside edge the driver side is bad but not as extreme.this only took 1,500 miles i don’t know the cause but with 150 miles to get home i switched the drive mode from comfort to eco and that might have slowed or stopped the issue.pic1passenge…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.