2021 Jayco Precept problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (3) · Wheels:hub (1) · Engine (1)
Safety recalls (4)
Suspension:rear 2023-03-30 · campaign 23V217000 · 19 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.
Risk: Brackets that separate from the vehicle can create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the bolt tightness for both rear stabilizer attachment brackets and replace the weld nuts, bolts, and brackets as necessary, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 22V-731.
Equipment:recreational Vehicle/Trailer 2022-05-04 · campaign 22V297000 · 332 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Risk: A storage compartment that melts can increase the risk of a fire.
Fix: Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Engine 2020-10-29 · campaign 20V667000 · 1,058 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Risk: Excessive surface temperatures can increase the risk of injury to the occupants.
Fix: Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Equipment:recreational Vehicle/Trailer 2020-10-28 · campaign 20V662000 · 165 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021 Vision, Emblem, Vision XL, Alante, Precept, and Precept Prestige recreational vehicles, equipped with a Power Bedlift System. The bedlift motor may fail due to internal gear failure, causing the overhead bunk bed to release from the stowed position.
Risk: If the bed releases unexpectedly from the stowed position while moving, it could contact the driver and possibly block their vision, increasing the risk of a crash and injury.
Fix: Jayco will notify owners, and dealers will replace the bed motor, free of charge. The recall began November 18, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903525.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2022-09-07 · SRP 22-074 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - filon roof damage repair instructions.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Structure 2021-08-25 · SRP 21-028 · Service Bulletin/Repair Instructions
standard repair procedure - overhead bunk rail support securement.
Power Train 2021-06-03 · CAN 21-018 · Service Bulletin/Repair Instructions
chassis advisory notice ; ford chassis -inadequate rear axle oil fill volume. ford safety recall notice 21s17/ nhtsa recall 21v202
Engine And Engine Cooling 2021-03-11 · CAN 20-030 · Service Bulletin/Repair Instructions
ford service bulletin regarding the 2020 model year f53 motorhome chassis built prior to september 25, 2020. q-324r1service bulletin: in an effort to improve airflow to the engine, the chassis requires a modification of the lower air baffle
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-03 · Unknown Or Other“this concerns the towing hitch on the jayco precept. while driving the hitch collapsed and the towing arms started to drag on the ground it tore away where the bends are, that form part of the plate that is bolted onto the precept. this could have resulted in destroying our towed vehicle or if the last inch had separated it would have caused the …”
2025-01-07 · Wheels:hub“on [xxx], i was driving my 2021 jayco motorhome built on the ford f53 chassis on a trip to tucson, arizona. on my way there, just outside of clovis, nm, i noticed a strange vibration in my front end. when i attempted to slow down to enter clovis, i heard grinding as i stepped on the brake and had a hard time slowing. we immediately searched for …”
2024-08-19 · Unknown Or Other“the heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. this could have been a disaster. there is a recall on 2018 and prior same models for the exact same problem. jayco is of no help as there is not a recall for this year model. ther…”
2023-09-27 · Unknown Or Other“the hlm (out of business) trailer hitch tore at the welds on both sides. manufacturer states you can tow 5,000 lbs./500 tongue. my trailer fully loaded is 4600/380. i took the rv back to the jayco service center, where i purchased it, to be repaired. i was informed hlm(aka pull rite) was contracted to build the hitch and no longer manufacture it. …”
2023-02-28 · Electrical System“three out of the 5 front led amber roof clearance lights are inoperable. it appears the led bulbs fail normally led lights have a long life. i do not drive with the lights on often and failure has occurred i have seen other coaches same year with the same issue. i sent jayco several emails with no response …”
2022-08-04 · Visibility/Wiper“the heat shield on the floor of the passenger side is missing near the exhaust manifold. the shield cable for the batteries and other wiring has melted and shorted some wires. the heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. this is an extreme safety hazard as the vehicle cou…”
2022-06-19 · Visibility/Wiper“component: windshield wipers stopped during interstate driving in a thunderstorm/heavy rain. it is available for inspection upon request. visibility was reduced to near zero, putting myself and other drivers at a significantly increased risk of a crash. i steered to the emergency lane and stopped until the rain lessened, then crept to the next exit…”
2022-05-03 · Engine“jayco did not put a heatshield on the exhaust pipes, so the plastic components have melted. the pass through storage has melted and caused an 8 inch hole. thankfully we did not have combustable materials in the compartment. this is a fire hazard!…”
2021-04-11 · Visibility/Wiper · 1,200 mi“when driving in heavy rain with the wipers on high they will hit each other. thus, coming lose. it only does it when there is rain and wind while driving even at just 50 mph. dealership sprayed hose on it and could not replicate the effect. well drive it and you will see. terrible to spend over137k for something i can't drive in a rain storm.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.