2021 Jeep Grand Cherokee L problems, complaints & recalls
Most-reported problem areas: Suspension (14) · Steering (13) · Power Train (10)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee L model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Suspension:rear:springs:coil Springs 2026-09-01 · campaign 26V562000 · 328,381 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTS
Suspension:rear:springs:coil Springs 2026-01-29 · campaign 26V051000 · 80,620 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Janua
Equipment:electrical:infotainment:video (Touch)screen/Monitor/Unit 2025-02-13 · campaign 25V083000 · 133 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Fix: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Air Bags:side/Window 2024-11-27 · campaign 24V897000 · 14 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Service bulletins (215)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-10-20 · 08-383-26 · Service Bulletin/Repair Instructions
flash: electronic shift module (esm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● u114c-00 - lost communication with prndl display. ● p1c86-00 - prndl displa
Power Train 2026-09-30 · S2621000004 · Service Bulletin/Repair Instructions
the customer may complain about a popping noise, grinding noise, or an intermittent no reverse or forward transmission engagement. the tech may find damaged and/or worn transmission output shaft splines (850re transmission only)
Structure:body 2026-09-23 · 114721 · Service Bulletin/Repair Instructions
applique - front door
Electrical System 2026-09-23 · 08-221-26 REV. B · Service Bulletin/Repair Instructions
r1h radio u41.10 software update - dealer option customers may experience one or more of the following: symptom: ● **speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● fcw off light on with no dtcs and can't turn off. ● blank screen and then
Structure:body 2026-09-10 · 9100905 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Structure:body 2026-09-08 · 9100902 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Showing the 6 most recent of 215 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Suspension“stellantis special investigation # 98439287/folow up for nhtsa complaint # 11769254/stellantis catastrophic structural failure / recall remedy failure: - the front wheel and upper control arm completely separated from the steering knuckle while driving on the road. on october 5, 2026, while driving on a public road, my 2021 grand cherokee limited s…”
2026-10-26 · Power Train · 53,331 mi“the contact owns a 2021 jeep grand cherokee l. the contact stated that three times while driving approximately 60 mph, the vehicle lost automotive power. the message “service transmission” was displayed. the vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the failure could not be duplicated. the vehicle was n…”
2026-10-25 · Steering“while driving my 2021 jeep grand cherokee l at approximately 45 mph on [xxx], i unexpectedly lost electronic power steering assistance. the steering became difficult to control, creating a serious safety hazard. i was fortunately able to maneuver off the roadway, but this sudden failure could have resulted in a serious collision, placing myself and…”
2026-10-23 · Suspension“the contact owns a 2021 jeep grand cherokee l. the contact received notification of nhtsa campaign number: 26v562000 (suspension); however, the part to do the recall repair was not yet available. the contact stated that while driving at various speeds, the ride was abnormally bumpy, and the front passenger's side wheel felt out of round, and an abn…”
2026-10-22 · Service Brakes“while driving on a public road with my two small children my jeep suffered a sudden and catastrophic 100% total electrical blackout. the vehicle electrical system glitched, the engine shut down, the steering failed and the wheels locked up completely, leaving me stranded in a active intersection with non working hazardous lights. the vehicle comple…”
2026-10-13 · Exterior Lighting“"the manufacturer closed safety recall y72 on my vehicle stating a software update resolved the headlight hazard. however, the safety defect is actively occurring. during rain, moisture enters the headlamp assembly, causing the headlight to flash uncontrollably and sending severe electronic glitch signals across the dashboard. this creates a sudden…”
2026-10-12 · Suspension“in xxx i received a phone call from the jeep chrysler dodge ram dealership in [xxx] that my vehicle had a recall and needed repairs. i took my vehicle there xxx and assumed all work was completed and that the dealership billed out to the manufacturer for repayment for performing this recall repair. however, now i am receiving additional notificati…”
2026-10-12 · Lane Departure: Blind Spot Detection“i own a 2021 jeep grand cherokee l covered under a mopar maximum care extended warranty. my vehicle frequently displays the following safety-related warnings: - auto emergency braking (aeb) limited functionality – service required - blind spot alert unavailable – service required - active lane management (alm) unavailable – service required these…”
2026-10-11 · Unknown Or Other“what component or system failed or malfunctioned, and is it available for inspection upon request?- left and right 3.6l engine mount. vehicle purchase 7/23/2021. yes available for inspection. how was your safety or the safety of others put at risk?-the failed engine mounts are a safety concern because the mounts premature wear causes the engine to…”
2026-10-11 · Suspension“my 2021 jeep grand cherokee l overland has experienced repeated and escalating safety‑related failures involving the electrical system, telematics/sos functions, powertrain components, and suspension. these failures have continued despite major warranty repairs and now pose a significant safety risk. timeline of defects: in august 2026 at ~52,276 …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.