2023 Jeep Grand Cherokee L problems, complaints & recalls
Most-reported problem areas: Suspension (32) · Service Brakes (6) · Electrical System (5)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee L model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
22 NHTSA complaints that reported an odometer reading.
Safety recalls (6)
Suspension:rear:springs:coil Springs 2026-09-01 · campaign 26V562000 · 328,381 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTS
Air Bags: Air Bag/Restraint Control Module:software 2026-05-21 · campaign 26V328000 · 419,035 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Suspension:rear:springs:coil Springs 2026-01-29 · campaign 26V051000 · 80,620 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Janua
Seats:mid/Rear Assembly:head Restraint 2025-07-17 · campaign 25V472000 · 121,398 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Visibility:defroster/Defogger/Hvac System:fan/Motor 2025-06-26 · campaign 25V430000 · 1,689 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Air Bags:side/Window 2024-11-27 · campaign 24V897000 · 14 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Service bulletins (336)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-15 · 9100946 · Service Bulletin/Repair Instructions
compressor assy high number of compressor replacements when complaint is noise and supplier analysis comes back as trouble not found. before replacing compressor due to noise complaint review the new compressor noise section in the service library under 24 heating and air conditioning- diagnosis and
Electrical System 2026-10-08 · 08-371-26 · Service Bulletin/Repair Instructions
flash: electronic shift module (esm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● u114c-00 - lost communication with prndl display. ● p1c86-00 - prndl displa
Electrical System 2026-10-08 · 08-371-26 · Service Bulletin/Repair Instructions
flash: electronic shift module (esm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● u114c-00 - lost communication with prndl display. ● p1c86-00 - prndl displa
Power Train 2026-09-30 · S2621000004 · Service Bulletin/Repair Instructions
the customer may complain about a popping noise, grinding noise, or an intermittent no reverse or forward transmission engagement. the tech may find damaged and/or worn transmission output shaft splines (850re transmission only)
Structure:body 2026-09-23 · 114721 · Service Bulletin/Repair Instructions
applique - front door
Electrical System 2026-09-23 · 08-221-26 REV. B · Service Bulletin/Repair Instructions
r1h radio u41.10 software update - dealer option customers may experience one or more of the following: symptom: ● **speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● fcw off light on with no dtcs and can't turn off. ● blank screen and then
Showing the 6 most recent of 336 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-26 · Air Bags“i brought my vehicle in to be service for a "service 4wd" light on 8/31/26. while there, i was told there was an open recall on the airbag system. i agreed to get the recall completed. now, my vehicle is dispaying the airbag light, my sos system says it is not working, and my odometer is flashing. i brought the vehicle back to the same dealersh…”
2026-10-08 · Suspension“i had my rear spring come oof and a friend mecanich put it back on and told me about the recall. i took it to the dealership and they fixed 3 out of th 5 recalls but the recall i am worried about is the campaign 89d that the do not have the fix for which is the rear springs coming off which it has. i have pictures. i have asked for a rental car bu…”
2026-10-01 · Visibility:defroster/Defogger/Hvac System:compressor · 77,600 mi“the contact owns a 2023 jeep grand cherokee l. the contact stated that while driving, the a/c blew alternately through the vents directed toward the contact and through the defrost vents. the contact stated that the a/c failed to blow air through both vents simultaneously, and the air was unintentionally hot or cold. the contact stated that there w…”
2026-09-28 · Visibility/Wiper“related to incident 11755272, dealer repaired with help from representative of fca however issue is not fixed. dealer replaced connector going to climate control module, after module was replaced during previous repair attempts. issue is still on going, climate control, including front and rear defrosters are non-functional. odometer is flashing, c…”
2026-09-24 · Suspension“the contact owns a 2023 jeep grand cherokee l. the contact received notification of nhtsa campaign number: 26v562000 (suspension); however, the part to do the recall repair was not yet available. the dealer was contacted and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of tim…”
2026-09-11 · Suspension · 90,000 mi“the contact owns a 2023 jeep grand cherokee. the contact received notification of nhtsa campaign number: 26v562000 (suspension). the contact stated that while in reverse(r), there was a popping sound coming from the rear of the vehicle. the contact exited to inspect the vehicle and became aware that the passenger’s side rear coil spring and both is…”
2026-09-10 · Suspension“the rear coil spring has detached from this 2023 jeep grand cherokee l twice. the first time, the coil detached while we were driving more than a year ago. the second time, the coil detached while the vehicle was parked in our driveway last month. this is especially concerning because this vehicle has been subject to multiple recalls involving the…”
2026-09-10 · Suspension“the rear coil spring detached from this 2023 jeep grand cherokee l while we were driving more than a year ago. this vehicle has been subject to multiple recalls involving the rear coil spring. we also own another 2023 grand cherokee l (vin ending 7805), which has experienced two separate rear coil-spring detachments—one while driving and another w…”
2026-09-10 · Suspension“the contact owns a 2023 jeep grand cherokee l. the contact received notification of nhtsa campaign number: 26v051000 (suspension). the dealer was contacted and confirmed that parts were not yet available for the recall repair. the vehicle was taken to the dealer as a scheduled appointment, but upon arrival, the contact was informed that parts were …”
2026-09-10 · Unknown Or Other“i live in unalaska/dutch harbor, alaska, where there are no authorized jeep/chrysler/ram dealerships. the manufacturer requires me to ship the vehicle to anchorage at my own cost, which is not possible. they refuse to authorize a local repair or send a technician. because of this, i cannot complete multiple open recalls, including 01d (nhtsa 26v-32…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.