2021 Midwest Fire All-Poly Series problems, complaints & recalls
Safety recalls (2)
Equipment 2025-08-28 · campaign 25V558000 · 36 vehicles
Defect: Midwest Fire Equipment & Repair Company (Midwest Fire) is recalling certain 2021-2025 All-Poly Series fire trucks. The hose reel mounting plate may crack and fail, which can cause the hose reel to detach from the vehicle.
Risk: A hose reel that detaches can become a road hazard and increase the risk of a crash. In addition, the mounting plate can fail suddenly during hose operation, increasing the risk of injury.
Fix: Midwest Fire will reinforce the hose reel mounting plate, free of charge. Owner notification letters were mailed September 26, 2025. Owners may contact Midwest Fire's customer service at 1-800-344-2059.
Power Train:automatic Transmission 2022-11-18 · campaign 22V853000 · 11 vehicles
Defect: Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2021-2022 All-Poly Series fire trucks fire trucks equipped with a split-shaft transmission. The Class1 Es-Key multiplex system software may prevent shifting between road-to-pump and pump-to-road modes.
Risk: The inability to shift modes may delay emergency response, increasing the risk of injury.
Fix: Midwest Fire will provide instruction and hardware needed to reprogram the multiplex system software, free of charge. Owner notification letters are expected to be mailed on December 15, 2022. Owners may contact Midwest's customer service at 1-800-344-2059.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.