2023 Midwest Fire All-Poly Series problems, complaints & recalls
Safety recalls (2)
Equipment 2025-08-28 · campaign 25V558000 · 36 vehicles
Defect: Midwest Fire Equipment & Repair Company (Midwest Fire) is recalling certain 2021-2025 All-Poly Series fire trucks. The hose reel mounting plate may crack and fail, which can cause the hose reel to detach from the vehicle.
Risk: A hose reel that detaches can become a road hazard and increase the risk of a crash. In addition, the mounting plate can fail suddenly during hose operation, increasing the risk of injury.
Fix: Midwest Fire will reinforce the hose reel mounting plate, free of charge. Owner notification letters were mailed September 26, 2025. Owners may contact Midwest Fire's customer service at 1-800-344-2059.
Power Train:automatic Transmission 2023-09-07 · campaign 23V624000 · 19 vehicles
Defect: Midwest Fire Equipment & Repair Company (Midwest Fire) is recalling certain 2022-2023 All-Poly Series Tanker-Pumper fire trucks, equipped with a split-shaft transmission and a Class 1 Es-Key multiplex system. A software error may cause a shift from road gear to pump gear, resulting in a loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Fix: Midwest Fire will provide a USB and instructions to reprogram the multiplex system software, free of charge. Owner notification letters were mailed on October 6, 2023. Owners may contact Midwest's customer service at 1-800-344-2059.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.