2021 Tesla Model X problems, complaints & recalls
Most-reported problem areas: Steering (12) · Suspension (5) · Vehicle Speed Control (4)
🧭 Reliability snapshot
Compared against other Tesla Model X model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (24)
Back Over Prevention:software 2026-05-04 · campaign 26V283000 · 218,868 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Air Bags 2025-03-19 · campaign 25V172000 · 91 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Fix: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Air Bags:frontal:driver Side:cushion 2024-12-23 · campaign 24V967000 · 487 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Fix: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Electrical System:software 2024-07-24 · campaign 24V554000 · 1,849,638 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Seat Belts:front:warning Light/Devices 2024-05-28 · campaign 24V376000 · 125,233 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Forward Collision Avoidance: Warnings:external/Pedestrian Alert 2024-02-27 · campaign 24V153000 · 6,557 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Electrical System: Instrument Cluster/Panel 2024-01-30 · campaign 24V051000 · 2,193,869 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Electrical System:adas:driver Monitoring:software 2023-12-12 · campaign 23V838000 · 2,031,220 vehicles
Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Steering: Steering Wheel/Handle Bar 2023-11-03 · campaign 23V743000 · 194 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Fix: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
Service Brakes, Hydraulic:brake Fluid Low Warning:switch/Sensor/Float 2023-10-11 · campaign 23V679000 · 54,676 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
Seat Belts:front 2023-07-14 · campaign 23V488000 · 15,869 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Risk: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
Steering:automated/Adaptive Steering 2023-02-15 · campaign 23V085000 · 362,758 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traf
Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Air Bags: Air Bag/Restraint Control Module:software 2022-11-15 · campaign 22V843000 · 29,348 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
Steering:electric Power Assist System 2022-11-01 · campaign 22V818000 · 40,168 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Visibility:power Window Devices And Controls 2022-09-19 · campaign 22V702000 · 1,096,762 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Fix: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Equipment:electrical:infotainment:video (Touch)screen/Monitor/Unit 2022-05-03 · campaign 22V296000 · 129,960 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Risk: A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
Forward Collision Avoidance: Warnings:external/Pedestrian Alert 2022-04-12 · campaign 22V235000 · 594,894 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-
Air Bags:side/Window:curtain 2022-04-08 · campaign 22V233000 · 7,289 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment can increase the risk of injury during a crash.
Fix: Tesla Service Centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed July 16, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-003.
Forward Collision Avoidance: Warnings:external/Pedestrian Alert 2022-02-04 · campaign 22V063000 · 578,607 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Electrical System:software 2022-02-02 · campaign 22V050000 · 26,681 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Seat Belts:front 2022-02-01 · campaign 22V045000 · 817,143 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Steering:automated/Adaptive Steering 2022-01-27 · campaign 22V037000 · 53,822 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk: Failing to stop at a stop sign can increase the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Air Bags:frontal:driver Side:cushion 2021-11-09 · campaign 21V868000 · 7,600 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.
Fix: Tesla Service will replace the driver's air bag, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-007.
Forward Collision Avoidance: Sensing System: Camera 2021-10-29 · campaign 21V846000 · 11,728 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Service bulletins (87)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-04 · SB-26-18-001 · Service Bulletin/Repair Instructions
on some model s and model x vehicles, the compression gap of the hvac drain funnel seal is wider than intended, which may cause water ingress. inspect the sponge area of the hvac drain funnel for water ingress. if water ingress is present, rework the hvac drain funnel seal.
Electrical System 2025-09-03 · SB-25-16-004 · Service Bulletin/Repair Instructions
on certain model s and model x vehicles, the hv battery umbrella valves, over time, may become damaged due to road debris. replace all 5 umbrella valves with updated parts. this new revision, r1, updates the affected countries/regions.
Electrical System 2025-09-02 · SB-25-16-002 · Service Bulletin/Repair Instructions
on certain model s and model x vehicles built between approximately january 2021 and september 22, 2022, the high voltage (hv) battery ports’ plungers intended for internal water leak egress (also known as flood ports) can be replaced with plungers that are more robust against external ingress due t
Electrical System 2025-06-04 · SB-25-16-004 · Service Bulletin/Repair Instructions
on certain model s and model x vehicles, the hv battery umbrella valves, over time, may become damaged due to road debris.
Electrical System 2025-05-13 · N/A · Other
messaging sent directly to customers who have queued with tesla service to perform service bulletin sb-25-16-002 "replace flood port plungers". the customer is informed that their vehicle is in queue to receive parts and repairs, tesla service will reach out to them when the service center is ready
Electrical System 2025-05-13 · N/A · Other
proactive messaging sent directly to customers affected by service bulletin sb-25-16-002 "replace flood port plungers". the customer is informed that their vehicle is impacted by service bulletin sb-25-16-002, the benefits of performing the bulletin repair, and what to do if the vehicle is exposed/w
Showing the 6 most recent of 87 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-17 · Steering“while driving the car the dash board lit up with several failures related to auto pilot and auto steering. the car would not engage auto pilot or cruise control and the dashboard showed messages that the car driver assist has failed, lane departure warning, blind spot warning and required immidiate service. per tesla, the problem was with the stee…”
2026-08-27 · Vehicle Speed Control“please see attached letter to tesla outlining issues.…”
2026-05-31 · Structure:body“both garnish - fender - front - lh right side and left side come loose when driving in rain. the force of wheels pushing rain water on the fender garnish causes both the left and right fender garnish 4 push clips to come loose. when this fender garnish breaks and flies off it could hit a pedestrian, another car on the road or the car it is installe…”
2025-10-24 · Steering“steering got stuck on the road while driving. i couldnt move or change lanes. it was really scary. then i slowed down and then i had tp pull out of the road to the shoulder. then i waited for 20-30 mins and restarted the car. then it worked. i was able to go home. i contacted tesla and they said they need to look into the issue. at the service cent…”
2025-10-21 · Steering“heavy steering warning. steering gear left hand drive.…”
2025-08-26 · Latches/Locks/Linkages:doors:latch“while driving our screen shut down, autopilot and gps stopped working and the doors would not open. my kids were stuck on multiple occasions and had to climb through the front seats. tesla has already confirmed that the driver assistance system ecu (turbo a and turbo b processors) is a known issue. over 1600 cases reported. this defect disables…”
2025-07-17 · Steering“after completing a 17.5-hour, ~1,000-mile non-stop road trip from florida to texas using autopilot with no interventions or issues, the following week this vehicle experienced a sudden and total steering failure while slowly turning through my residential neighborhood. the steering locked up without warning and caused the car to drift partially int…”
2025-07-09 · Unknown Or Other“driving speed limit of 50 miles an hour on a two lane road and went to push the accelerator pedal and the entire assembly snapped completely off and was unable to continue driving the car…”
2025-06-20 · Suspension“summary: the front suspension defect on my 2021 model x, confirmed by st. petersburg service center (invoice #3000s0013156326), presents a serious safety hazard. timeline & concern: reported dec 4, 2024, under esa. example of tesla’s delay tactics—service was scheduled only after warranty lapsed. issue diagnosed in may 2025 as a faulty front up…”
2025-06-20 · Steering“my car has 50,000 miles on it and is just over 4 years old. the steering column has failed causing it to not be able to steer. the service for this is a new steering column at a cost of over $5,000.00. the y models and 3 models had a recall on this issue. now it looks like the x models are having the issue as well. the consumer should not be…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.