2023 Tesla Model X problems, complaints & recalls
Most-reported problem areas: Steering (31) · Structure:body (9) · Seat Belts (8)
🧭 Reliability snapshot
Compared against other Tesla Model X model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (17)
Back Over Prevention:software 2026-05-04 · campaign 26V283000 · 218,868 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Air Bags 2025-03-19 · campaign 25V172000 · 91 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Fix: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Back Over Prevention:software 2025-01-06 · campaign 25V002000 · 239,382 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Air Bags:frontal:driver Side:cushion 2024-12-23 · campaign 24V967000 · 487 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Fix: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Electrical System:software 2024-07-24 · campaign 24V554000 · 1,849,638 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Seat Belts:front:warning Light/Devices 2024-05-28 · campaign 24V376000 · 125,233 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Electrical System: Instrument Cluster/Panel 2024-01-30 · campaign 24V051000 · 2,193,869 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Back Over Prevention: Sensing System: Camera 2024-01-22 · campaign 24V035000 · 199,575 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Risk: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Electrical System:software 2023-12-19 · campaign 23V862000 · 120,423 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Electrical System:adas:driver Monitoring:software 2023-12-12 · campaign 23V838000 · 2,031,220 vehicles
Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Steering: Steering Wheel/Handle Bar 2023-11-03 · campaign 23V743000 · 194 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Fix: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
Service Brakes, Hydraulic:brake Fluid Low Warning:switch/Sensor/Float 2023-10-11 · campaign 23V679000 · 54,676 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
Seat Belts:front 2023-07-14 · campaign 23V488000 · 15,869 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Risk: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
Forward Collision Avoidance: Sensing System: Camera 2023-07-14 · campaign 23V489000 · 1,337 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Risk: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Fix: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Back Over Prevention 2023-04-05 · campaign 23V244000 · 38 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
Steering:automated/Adaptive Steering 2023-02-15 · campaign 23V085000 · 362,758 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traf
Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Air Bags: Air Bag/Restraint Control Module:software 2022-11-15 · campaign 22V843000 · 29,348 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
Service bulletins (74)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-04 · SB-26-18-001 · Service Bulletin/Repair Instructions
on some model s and model x vehicles, the compression gap of the hvac drain funnel seal is wider than intended, which may cause water ingress. inspect the sponge area of the hvac drain funnel for water ingress. if water ingress is present, rework the hvac drain funnel seal.
Electrical System 2025-04-03 · SB-24-17-005 · Service Bulletin/Repair Instructions
on certain model s, model x and model y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
Electrical System 2025-03-21 · SB-24-21-002 · Service Bulletin/Repair Instructions
some model s and model x vehicles with 1st generation global navigation satellite system (gnss) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.
Electrical System 2025-01-16 · SB-24-17-005 · Service Bulletin/Repair Instructions
on certain model s, model x and model y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
Electrical System 2024-12-11 · SB-24-21-002 · Service Bulletin/Repair Instructions
some model s and model x vehicles with 1st generation global navigation satellite system (gnss) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.
Unknown Or Other 2024-09-30 · fsd-12-5-4-1_s3xy.pdf · Over The Air
tesla does not provide physical owner's manual copies. instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. this file c
Showing the 6 most recent of 74 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-23 · Unknown Or Other · 💥 crash“on 10/22/26, the driver engaged full self-driving (supervised) while the vehicle was parked in our residential garage, to back out onto the driveway. as the vehicle reversed out of the garage under fsd, the driver’s-side mirror struck the garage wall, damaging the mirror and causing minor damage to the wall. the vehicle did not stop or correct its …”
2026-09-22 · Seat Belts · 💥 crash“on [xxx], at approximately [xxx], i was driving my 2023 tesla model x to the macy's at bellevue square, bellevue, wa, with full self-driving (supervised) engaged. the navigation system routed incorrectly to lincoln square instead of bellevue square, and the vehicle proceeded into the lincoln square underground parking garage while still in fsd mode…”
2026-09-17 · Suspension · 48,000 mi“the contact owns a 2023 tesla model x. the contact stated that while his wife was driving 65 mph with full self-driving mode activated, the rear passenger’s side tire exploded. the message “loss pressure rear tire" was displayed. the contact's wife nearly lost control of the vehicle but was able to drive slowly to the residence. the contact took th…”
2026-08-13 · Air Bags“i have a 2018 and a 2023 tesla both with the same air bag failure warning, specifically front passenger safety restraint system issue. since this is a critical safety component of the car and tesla appears to have a wide spread problem with this component, please look into this as possible recall situation. …”
2026-07-04 · Forward Collision Avoidance: Adaptive Cruise Control“i was using fsd any driving on xxx between [xxx] and [xxx]. suddenly the car put on the 4 way flashers, slowed down and started to pull to the side of the road. there was no shoulder so the car would have stopped in the driving lane. i immediately turned the wheel back into the center of the lane and stepped on the accelerator to avoid being rear …”
2026-07-02 · Suspension“i own a 2023 tesla model x and i am reporting a steering-related safety concern. when making hard left turns, the steering wheel/front end shakes or shudders and makes a loud sounds. this does not feel or sound normal and appears to be related to the steering or front suspension system. the issue happens during low-speed turning/maneuvering when t…”
2026-06-29 · Unknown Or Other · 💥 crash“1. what component or system failed or malfunctioned, and is it available for inspection upon request? the apparent malfunction involved tesla full self-driving (supervised) during an autonomous highway lane change. the vehicle is available for inspection upon request. 2. how was your safety or the safety of others put at risk?** the vehicle struck …”
2026-06-13 · Forward Collision Avoidance: Adaptive Cruise Control“every time i use fsd in my tesla, and disengage it by steering or the brake pedal, i am forced to deal with a popup selection window that takes over my control interface and will not go away unless i divert attention from a critical issue such as a crash or collision that will be avoided by me taking over control. this popup must be disabled asap. …”
2026-05-20 · Unknown Or Other“i have had “safety system restraints service is required “ as a warning four different times. took my car in to a tesla service center all 4 times & each time the repair only lasts about 6 months & it comes up again. for the 5th time i am going to the tesla service center in little rock, ar. this time i will have to pay because my warranty is up. i…”
2026-05-18 · Unknown Or Other“a car was backing up and almost hit my front bumper. the tesla model x horn isn’t in the middle of the steering wheel on top of the airbag like every other car i have driven. there is a button (one of 7) on the steering wheel for the horn. unsafe. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.