2021 Thor Motor Coach Scope problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer (1) · Equipment (1)
Safety recalls (3)
Equipment:electrical:accessory Generator:solar Panel 2023-11-10 · campaign 23V759000 · 2,295 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Risk: A detached solar panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2023-04-21 · campaign 23V285000 · 2,919 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk: A gas leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Equipment:recreational Vehicle/Trailer 2023-02-10 · campaign 23V068000 · 1,557 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Fix: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
What owners report
2026-09-04 · Unknown Or Other“i am filing a complaint regarding manufacturer non-compliance and dealership refusal to execute safety recall 59c (nhtsa campaign 25v552) on my 2019-2021 ram promaster (thor scope 18m class b rv upfit). the authorized dealership is refusing to perform a non-destructive repair on the vehicle, demanding instead to dismantle the built-in rv living sp…”
2024-09-04 · Equipment · 35,000 mi“the contact owns a 2021 ram 1500 promaster. the contact received notification of nhtsa campaign number: 23v068000 (equipment) regarding the awning. the recall remedy had been completed at general rv center (1577 wells rd, orange park, fl 32073). the contact stated that after having the recall repair completed, while driving less than 10 mph, the co…”
2024-07-18 · Equipment:recreational Vehicle/Trailer“while driving approximately 45 mph the awning engaged and fulling extended. …”
2022-10-27 · Unknown Or Other“my unit is a 2022 thor scope 18m class b rv built on a ram promaster 1500 chassis. the problem is not with the chassis but the build by thor. the solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. i caught mine early and only one bolt ripped through, however, there are several reports on the thor rize/scope o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.