2022 Thor Motor Coach Scope problems, complaints & recalls
Most-reported problem areas: Equipment (3) · Structure (1) · Seats (1)
Safety recalls (6)
Equipment:electrical:accessory Generator:solar Panel 2023-11-10 · campaign 23V759000 · 2,295 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Risk: A detached solar panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2023-04-21 · campaign 23V285000 · 2,919 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk: A gas leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Equipment:recreational Vehicle/Trailer 2023-02-10 · campaign 23V068000 · 1,557 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Fix: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2022-05-05 · campaign 22V300000 · 3,374 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2021-09-28 · campaign 21V755000 · 162 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope and Rize motorhomes. The LP gas line may be too short and improperly installed, creating an excessive bend in the line which could rupture and leak.
Risk: A gas leak increases the risk of a fire.
Fix: Dealers will replace the LP gas line and reroute it as necessary, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000243.
Equipment:recreational Vehicle/Trailer 2021-05-26 · campaign 21V396000 · 53 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2022 Rize, Scope, Sequence, and Tellaro vehicles. The Flex-190 Solar Panel junction box may short.
Risk: An electrical short can cause the junction box to overheat, increasing the risk of a fire.
Fix: Dealers will install a new solar panel and junction box, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000226.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:appliance:air Conditioner 2022-07-26 · 22-09 Rev. A · Service Bulletin/Repair Instructions
revision to tsb 22-09 adding additional steps to make the repair easier and a time adjustment was made for the repair time.
Equipment 2022-07-07 · TSB 22-09 · Service Bulletin/Repair Instructions
rize/scope a/c not installed correctly.
Structure 2021-09-01 · TSB 21-06 Letter · Service Bulletin/Repair Instructions
the generator and battery tray hangs down below the rear axle line of the vehicle and may contact road obstacles, such as speed bumps, at low speeds.
Structure 2021-09-01 · TSB 21-06 · Service Bulletin/Repair Instructions
the generator and battery tray hangs down below the rear axle line of the vehicle and may contact road obstacles, such as speed bumps, at low speeds.
Structure 2021-05-26 · TSB 21-03 · Service Bulletin/Repair Instructions
this document refers to corrective actions for the repair and sealing of roof systems identified by the oem.
What owners report
2026-10-01 · Structure“the contact owns a 2021 ram promaster 1500. the contact stated that while driving 5 mph, the awning unexpectedly opened and extended. the contact cut and removed the awning. …”
2025-12-05 · Fuel System, Gasoline:delivery“this is a thor scope rv built on the promaster 1500 platform. the incident involves the onan gasoline powered generator, which is directly connected to the fuel tank. next to the generator in the fuel line, there is a small white inline fuel filter connected by the fuel hose going over a nipple on the filter and reinforced by a hose clamp. in my ca…”
2024-04-05 · Seats“rear passenger seat/couch, had passengers in back, hit bump and had to break…couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. metal that holds them is cut in half and in a crash, passengers would go forward into driver. …”
2024-04-05 · Unknown Or Other“rear exit door on driver side will not open. thor has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency. …”
2024-03-29 · Unknown Or Other“i bought this thor scope with a recall on the awning. i reported to you that the fuel leaked from line to generator. i also reported all lines, propane/fuel/electrical touching everything sharp. thor has tried to fix my awning recall 3 times in less than one year. each time they say they’ve fixed it, it comes out going down the road. i have to pul…”
2023-10-23 · Unknown Or Other“while traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. the solar panel remains unaccounted for. it is noteworthy that other owners of the same vehicle have reported similar problems. i …”
2023-03-30 · Equipment · 10,000 mi“the contact owns a 2022 thor motor coach scope. the contact stated while driving approximately 35 mph, the awning opened independently and then detached from the vehicle. the contact pulled over to attempt to reattach the awning but was unable to do so. the contact called the dealer however, the contact was unable to take the vehicle to the dealer.…”
2023-03-21 · Equipment · 102,600 mi“the contact owns a 2022 thor motor coach scope constructed on a 2021 ram promaster 1500 chassis. the contact stated that while the awning was closed, the awning extended unintentionally. additionally, the awning made an abnormal sound. the contact related the failure to nhtsa campaign number: 23v068000 (equipment). the vehicle was not diagnosed nor…”
2023-01-16 · Equipment:recreational Vehicle/Trailer“the awning extends and retracts several times in a row, at about 1 foot extension, on intermittent occasions. if it goes fully out at highway speeds it could release from the van and potentially hit another vehicle, causing serious damage up to and including death. thor has not issued a recall on this vehicle but other vehicles (travato) with th…”
2022-10-26 · Unknown Or Other“solar panel on thor 18m was completely blown off (now missing) the roof during a recent trip on 22-oct-2022. the only remaining evidence of the solar panel is attached to the mounting brackets. pdf with pictures attached.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.