2022 Kia Sorento Hybrid problems, complaints & recalls
Most-reported problem areas: Electrical System (3) · Vehicle Speed Control (2) · Wheels (1)
🧭 Reliability snapshot
Compared against other Kia Sorento Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Back Over Prevention: Sensing System: Camera 2023-08-31 · campaign 23V610000 · 144,979 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Trailer Hitches 2022-09-19 · campaign 22V703000 · 70,887 vehicles ⚠ PARK OUTSIDE
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Seat Belts:pretensioner 2022-06-23 · campaign 22V447000 · 17,199 vehicles
Defect: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Fix: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Seat Belts:front 2022-03-04 · campaign 22V127000 · 213 vehicles
Defect: Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Fix: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.
Service bulletins (49)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2026-08-28 · TSB_CLI049_R2 · Service Bulletin/Repair Instructions
technical service bulletin: partial repair – electrical a/c compressor - this bulletin has been revised to include additional information. new/revised sections of this bulletin are indicated by a black bar in the margin area. this bulletin provides information regarding the partial repair of the air
Electrical System 2026-05-28 · TSB_ELE422 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment system software update using update.kia.com - this bulletin provides information and service procedures for updating the infotainment systems on applicable kia vehicles using the kia navigation updater available at update.kia.com. the software update may impr
Electrical System 2026-04-14 · TSB_ELE417 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment software update procedure - this bulletin provides information on the process for downloading infotainment software updates and preparing usb for installation on applicable kia vehicles. the software downloads and usb preparation process is similar across all
Electrical System 2026-03-26 · WTY042_OWNR · Warranty Program/Extension
warranty extension campaign: owner notification (wty042) - this document is the owner notification advising that kia is extending the new vehicle limited warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 my sorento, 2021-2025 my sorento hybrid (hev), an
Electrical System 2026-03-26 · TSB_ELE394 · Service Bulletin/Repair Instructions
technical service bulletin: avn5.0w dtc p17a000 daignostic procedure - this bulletin provides information regarding a potential illuminated malfunction indicator lamp (mil) accompanied by dtc p17a000 on some 2022-2025my hybrid electric vehicles (hev) and plug-in hybrid electric vehicles (phev) equip
Electrical System 2026-03-24 · WTY042_TSB · Service Bulletin/Repair Instructions
warranty extension campaign: technical service bulletin: horn assembly inspection and replacement (wty042) - this bulletin provides information associated with the ‘warranty extension program’ (wty042) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the table be
Showing the 6 most recent of 49 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-05-09 · Wheels“my vehicle has a breaking issue. when breaking the breaks either hard break or get sticky and grab, release, and grab. this is scary. sometimes you are slowing down on a 55mph road and suddenly you hard break even though you weren’t slamming down on the breaks! i have almost been rear ended multiple times. the problem has been reproduced by myself,…”
2025-01-29 · Seat Belts“i took my car into winn kia dealership in fremont, ca to have my recall completed which entailed seat belts and airbags. they claimed to have completed the recall and gave me my car back a few days later. a month or so later, they called and ask me to bring my car in so they could complete. after back and forth, they couldn’t confirm if the recalls…”
2024-12-02 · Trailer Hitches“the contact owns a 2022 kia sorento hybrid. the contact received notification of nhtsa campaign number: 22v703000 (trailer hitches); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact called another local dealer, first team kia (4834a bridge rd, suffolk, va 23435, (757)260-3590). the vehicle…”
2024-11-12 · Electrical System · 12,000 mi“the contact owns a 2022 kia sorento hybrid. the contact stated that while operating the vehicle, the message "battery not fully charged" was displayed. the contact stated that while driving at an undisclosed speed, the vehicle stalled. the vehicle was towed to the local dealer who diagnosed that the engine wiring harness was faulty and needed to be…”
2024-10-23 · Engine“the vehicle's oil was changed at transitowne kia of west seneca, ny on 10/19/24 with 19,576 on the odometer. during the oil change, a kia multi-point inspection was performed. no leaks or other concerns were found. on [xxx] with around 19,596 on the odometer while driving on [xxx] the vehicle experienced a sudden loss of power accompanied by grindi…”
2024-08-14 · Electrical System · 200 mi“the contact owns a 2022 kia sorento hybrid. the contact stated that after purchasing the vehicle brand new, the contact became aware that the maximum battery charge was 60-70 percent. the vehicle was taken to the dealer, where it was test-driven, and the battery was charged. the dealer confirmed the failure and reported the failure to the manufactu…”
2024-08-02 · Visibility:windshield · 19,000 mi“the contact owns a 2022 kia sorento hybrid. the contact stated that after closing the front driver's side door, the rear windshield inadvertently shattered. the glass shards from the rear windshield fell inside the vehicle, but the contact was not injured. the contact stated that there was no impact to the vehicle to cause the rear windshield to sh…”
2024-06-24 · Electrical System · 42,000 mi · 🔥 fire“the contact owned a 2022 kia sorento. the contact stated while the vehicle was parked overnight and the following morning it was driven a short distance to pick up their children, upon arrival the vehicle was parked in the garage and all the occupants exited, it caught on fire. no injuries were sustained. there was no property damage to the residen…”
2024-02-06 · Vehicle Speed Control“while attempting to merge into 70mph traffic on the interstate, the vehicle suddenly lost all acceleration capabilities. i could have been in an accident due to the sudden loss of acceleration and eventual power to the engine. when i pressed on the gas pedal, there was no resistance and the pedal went all the way to the floor. the vehicle slowly…”
2023-05-12 · Power Train“vehicle unexpectedly shuts down while driving posing an immediate danger as there was no warning on four different occasions …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.