2023 Altec Aerial Device Jems Hybrid problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:air Conditioner 2024-06-27 · campaign 24V483000 · 180 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2024 JEMS S and JEMS SE vehicles. Inadequate clearance between the A/C hoses and the engine exhaust manifold may result in the hoses overheating.
Risk: A/C hoses that overheat can increase the risk of a fire.
Fix: Altec will install a remedy kit to secure the hose routing farther away from the exhaust manifold, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3166.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-08-11 · SIL-3255 · Service Bulletin/Repair Instructions
altec has learned that the jems high-pressure air conditioning hose could be installed incorrectly on certain jems units mounted on freightliner m2 plus chassis with l9 engines built from january 2024 to may 2025. this could result in a refrigerant leak and cause the air conditioning to stop functio
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.