2023 Audi Q5 problems, complaints & recalls
Most-reported problem areas: Power Train (5) · Forward Collision Avoidance: Warnings (4) · Forward Collision Avoidance: Automatic Emergency Braking (4)
🧭 Reliability snapshot
Compared against other Audi Q5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Engine 2025-05-07 · campaign 25V294000 · 89,417 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Electrical System:propulsion System:traction Battery 2025-02-12 · campaign 25V080000 · 20,201 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model
Electrical System:propulsion System:traction Battery 2024-11-27 · campaign 24V898000 · 4,616 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification l
Air Bags:sensor:occupant Classification:front Passenger 2024-04-03 · campaign 24V251000 · 91 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Fix: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Electrical System:propulsion System:charging:cable/Cord:onboard 2023-12-13 · campaign 23V842000 · 93,196 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Service bulletins (816)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2083409_1 · Service Bulletin/Repair Instructions
this bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
Engine 2026-09-25 · TSB_2083393_1 · Service Bulletin/Repair Instructions
this bulletin provides information when the starter/generator drive belt is noisy or came off.
Engine 2026-09-25 · TSB_2069531_2 · Service Bulletin/Repair Instructions
this bulletin provides information when the mil is on, evap pressure/temp sensor incorrect dtc displayed: p202400, p045000, p045200, p24d600, p24d800, p2b7b00.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Electrical System 2026-09-23 · TSB_2083385_1 · Service Bulletin/Repair Instructions
this bulletin provides information when there is a warning message in the instrument cluster about external sound.
Steering 2026-09-22 · TSB_2074846_5 · Service Bulletin/Repair Instructions
this bulletin provides information about vibrations and rotational steering vibrations.
Showing the 6 most recent of 816 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-13 · Seat Belts“while vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. seatbelt was fastened. attached pictures are when vehicle is parked.…”
2026-09-08 · Lane Departure: Warning“while driving, the active lane assisting warning signal will come on and make warning noise which startles the driver.…”
2026-07-28 · Power Train“on july 23, 2026, my 2023 audi q5 suddenly lost power while i was driving on the highway, with no prior symptoms before the incident. the vehicle began stuttering, entered limp mode, displayed multiple drive-system malfunction warnings, and developed a loud knocking sound from the engine area. the loss of power created a serious safety risk because…”
2026-07-12 · Forward Collision Avoidance: Warnings“i was turning left st an intersection. a car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. my neck is hurting and my daughter's back is hurting.…”
2026-06-29 · Service Brakes“correction to nhtsa complaint #11745968 the electronic parking brake (epb) did not disengage when the vehicle was placed in gear from p to r to d while/after parked in an incline postion (see dtcs -bozeman audi invoice, 6/23/26). the epb is designed to disengage automatically. there was a dashboard warning light --red--symbol--brake failure t…”
2026-06-23 · Service Brakes“automatic emergency braking system engaged when the vehicle was parked on an incline. unable to release automatic emergency brake when vehicle was started with key. ignition light warning — red — symbol — brake failure. required a tow to audi dealership. audi dealership in two states failed to use omb ii reader to scan codes at the time of emer…”
2026-05-19 · Seat Belts“may 11, 2026 approx 9:35am. i was in a flat parking area at a gas station waiting for a friend. there were 2 other cars parked near me. no one was in them. neither were moving. i backed out of my space into a large, empty, open area to turn my car around to have a better view. because the audi pre-sense chronically malfunctions, i always tur…”
2026-04-15 · Unknown Or Other“my dashboard vin plate was destroyed when the windshield was being replaced. i’ve been trying to get audi to send me a new vin since october 23, almost 6 months ago. they assigned an executive case manager 2 months ago but that’s accomplished nothing. the vehicle is out of compliance with federal law without a vin plate and i cannot trade or sale t…”
2026-04-12 · Unknown Or Other · 🔥 fire“component/system: engine. the vehicle was destroyed by fire but the remains are available for inspection depending on insurance/salvage status. safety risk: around [xxx] on [xxx], my 2023 audi q5 began smoking as i was exiting the vehicle with my [xxx] daughter and then caught fire and was completely destroyed. this created an immediate risk of s…”
2026-03-30 · Unknown Or Other“vin plate missing over 150 days.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.