2024 Audi Q5 problems, complaints & recalls
Most-reported problem areas: Service Brakes (5) · Forward Collision Avoidance: Automatic Emergency Braking (3) · Tires (2)
🧭 Reliability snapshot
Compared against other Audi Q5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Engine 2025-05-07 · campaign 25V294000 · 89,417 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Electrical System:propulsion System:traction Battery 2025-02-12 · campaign 25V080000 · 20,201 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model
Air Bags:sensor:occupant Classification:front Passenger 2024-04-03 · campaign 24V251000 · 91 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Fix: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Electrical System:propulsion System:charging:cable/Cord:onboard 2023-12-13 · campaign 23V842000 · 93,196 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Service bulletins (771)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2083409_1 · Service Bulletin/Repair Instructions
this bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
Engine 2026-09-25 · TSB_2083393_1 · Service Bulletin/Repair Instructions
this bulletin provides information when the starter/generator drive belt is noisy or came off.
Engine 2026-09-25 · TSB_2069531_2 · Service Bulletin/Repair Instructions
this bulletin provides information when the mil is on, evap pressure/temp sensor incorrect dtc displayed: p202400, p045000, p045200, p24d600, p24d800, p2b7b00.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Steering 2026-09-22 · TSB_2074846_5 · Service Bulletin/Repair Instructions
this bulletin provides information about vibrations and rotational steering vibrations.
Steering 2026-09-22 · TSB_2065871_4 · Service Bulletin/Repair Instructions
this bulletin provides informaiton when dtc b200ff0 is stored.
Showing the 6 most recent of 771 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-18 · Lane Departure: Warning“vehicle had 2000 miles on it when warning messages of distance warning unavailable and audi pre sense limited with beeping signal sounding every few miles. the dealership confirmed the issue but only blamed a dirty sensor for the issue.the problem persisted even with cleaned sensor for another 6 thousand miles of driving after which i got an active…”
2026-06-28 · Tires:pressure Monitoring And Regulating Systems“i was traveling on the expressway and suddenly my vehicle veered to the right. i immediately looked down to see if there was a lane-keeping assist indicator on and there wasn't. i wasn't exactly sure what was happening as no indicator lights were on. i then noticed the vehicle wasn't keeping the speed and it began slowing down. people began honk…”
2026-05-25 · Tires“the component that failed was the tire/wheel system on a rental vehicle from enterprise. while driving on a dry highway in new mexico, a tire pressure warning light appeared. because we were in a remote area, we stopped at the nearest gas station and added air to the tire. after adding air, the warning light temporarily turned off, so i believed th…”
2026-05-13 · Power Train“the vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. critical adas failures (forward collision/lane keeping): automatic em…”
2026-02-22 · Service Brakes“21 dec 2025 11,743 miles audi pre-sense slammed on the brakes while waiting to make a left. pointing downhill slightly. no cars in the way. turned it off completely. was on the the late setting. will not stay off.…”
2026-02-22 · Unknown Or Other“02 january 2026 11,910 continuous error audi connect installation; error during installation. error during installation. please contact support.…”
2025-12-16 · Forward Collision Avoidance: Warnings“audi has a pre-sense mechanism that cannot be permanently turned off. i have almost been hit three times when the audi brakes for no reason at all; people almost rear-end me because the audi comes to an immediate halt. and there is no reason for the pre-sense to engage when it does go off. they are flukes. i am going to get seriously injured.…”
2025-10-30 · Service Brakes“the vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the audi pre sense system. the system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. the issue was reported to audi beverly hills multiple times beginning july 2023, including through…”
2025-10-27 · Service Brakes“the vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the audi pre sense system. the system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. the issue was reported to audi beverly hills multiple times beginning july 2025, including throug…”
2025-10-01 · Service Brakes“audi pre-sense keeps braking prematurely when there is no car present or in its field of view. the suv brakes without warning and when trying to make a left turn (happened twice already) or while driving on the highway. when the vehicle brakes without warning there is a chance that another vehicle will drive into the rear of my vehicle or i will lo…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.