2023 Jeep Cherokee problems, complaints & recalls
Most-reported problem areas: Power Train (2) · Parking Brake (1)
🧭 Reliability snapshot
Compared against other Jeep Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Power Train 2026-05-07 · campaign 26V290000 · 61,711 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become search
Service bulletins (93)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-06-26 · S2208000045 REV.D · Service Bulletin/Repair Instructions
backup camera poor image quality inspection
Structure:body 2026-04-22 · S2523000003 REV.A · Service Bulletin/Repair Instructions
door latch, handle and ajar additional service information.
Electrical System 2026-04-15 · 08-075-26 REV. A · Service Bulletin/Repair Instructions
rear taillamp condensation clearing procedure on occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the symptom: inside of the lenses fig. 1. this may be reported after the lamps have been turned on and brought up to operating temperature, turned off and
Engine 2026-03-21 · 18-044-26 · Service Bulletin/Repair Instructions
flash: powertrain control module (pcm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● **p0111-00 - intake air temperature sensor 1 circuit range performance ba
Unknown Or Other 2026-03-18 · S2208000045 REV.C · Service Bulletin/Repair Instructions
backup camera poor image quality inspection
Electrical System 2026-03-04 · S1408000384 REV.J · Service Bulletin/Repair Instructions
start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
Showing the 6 most recent of 93 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-23 · Power Train“the contact owns a 2023 jeep cherokee. the contact received notification of nhtsa campaign number: 26v290000 (power train); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was mad…”
2025-02-12 · Parking Brake · 54 mi“the contact owns a 2023 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurr…”
2024-12-16 · Power Train · 11,500 mi · 💥 crash“the contact owns a 2023 jeep cherokee. the contact stated that while reversing out of the garage the air bags were erroneously deployed. the contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. the contact stated that after the air bags d…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.