2023 Kia Niro Phev problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1) · Power Train (1) · Lane Departure: Warning (1)
🧭 Reliability snapshot
Compared against other Kia Niro Phev model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Seats 2025-01-17 · campaign 25V024000 · 80,255 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Risk: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Fix: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Electrical System: Instrument Cluster/Panel 2023-04-26 · campaign 23V298000 · 108,936 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitorin
Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Service bulletins (47)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2026-08-28 · TSB_CLI049_R2 · Service Bulletin/Repair Instructions
technical service bulletin: partial repair – electrical a/c compressor - this bulletin has been revised to include additional information. new/revised sections of this bulletin are indicated by a black bar in the margin area. this bulletin provides information regarding the partial repair of the air
Electrical System 2026-08-19 · TSB_ELE426 · Service Bulletin/Repair Instructions
technical service bulletin: avn gen 5.0 wide software update - this bulletin provides information on the audio video navigation (avn) system software update for certain vehicles equipped with avn5w and navigation system listed in the table below. affected vehicles may overestimate travel times durin
Electrical System 2026-05-28 · TSB_ELE422 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment system software update using update.kia.com - this bulletin provides information and service procedures for updating the infotainment systems on applicable kia vehicles using the kia navigation updater available at update.kia.com. the software update may impr
Electrical System 2026-03-26 · TSB_ELE394 · Service Bulletin/Repair Instructions
technical service bulletin: avn5.0w dtc p17a000 daignostic procedure - this bulletin provides information regarding a potential illuminated malfunction indicator lamp (mil) accompanied by dtc p17a000 on some 2022-2025my hybrid electric vehicles (hev) and plug-in hybrid electric vehicles (phev) equip
Engine 2026-02-20 · SC325_TSB_R1 · Service Bulletin/Repair Instructions
technical service bulletin: voluntary emissions service campaign: aewp inspection and replacement (sc325) - this bulletin has been revised to include additional information. new/revised sections of this bulletin are indicated by a black bar in the margin area. this bulletin provides information to i
Back Over Prevention: Warnings 2025-12-09 · PS797 · Other
pitstop: technical operations: external damage to ultrasonic sensor: this pitstop provides information related to parking distance warning (pdw) alerts and repairs involving ultrasonic sensors. the pdw system alerts the driver while parking, by calculating distance based on the difference in signal
Showing the 6 most recent of 47 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-09-04 · Vehicle Speed Control“unknown which component exactly as it does not throw a fault. i believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. vehicle rolls freely in directions other than what is selected and does not respond to throttle input. described the issue to dealer numerous times and they c…”
2025-06-27 · Lane Departure: Warning“2023 kia niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.…”
2023-11-08 · Unknown Or Other“the engine oil levels are dropping rapidly. this percentage number is displayed, making the driver think that an oil change is needed or that there is a leak. there seems to be a miscommunication from a sensor to the computer system. the mechanics at the dealer keep saying that nothing is wrong with the car. because of the rapid decline of the engi…”
2023-06-20 · Unknown Or Other“while approaching an intersection light, that was turning red, i suddenly heard the car beeping rapidly and all the red warning lights on the dashboard behind the wheel went off and the vehicle stalled. luckily the intersection light was red, so everyone was coming to a halt. i do remember the dash board becoming blank, like there was no power. i …”
2023-06-13 · Power Train · 1,300 mi“the contact owns a 2023 kia niro. the contact stated that while attempting to shift into drive (d), the transmission failed to shift to the intended gear. the contact stated that the failure was intermittent. the vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. the manufacturer was not made aware of the fail…”
2023-05-19 · Unknown Or Other“main screen goes blank randomly and also randomly switches between android auto and normal. this disrupts navigation and other functions and is both distracting and disruptive to driving which is dangerous. dealership said there is no fix from kia at this point so advised to file a complaint.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.