2025 Kia Niro Phev problems, complaints & recalls
Most-reported problem areas: Seats (1)
🧭 Reliability snapshot
Compared against other Kia Niro Phev model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Seats 2025-01-17 · campaign 25V024000 · 80,255 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Risk: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Fix: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Service bulletins (14)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2026-08-28 · TSB_CLI049_R2 · Service Bulletin/Repair Instructions
technical service bulletin: partial repair – electrical a/c compressor - this bulletin has been revised to include additional information. new/revised sections of this bulletin are indicated by a black bar in the margin area. this bulletin provides information regarding the partial repair of the air
Electrical System 2026-08-19 · TSB_ELE426 · Service Bulletin/Repair Instructions
technical service bulletin: avn gen 5.0 wide software update - this bulletin provides information on the audio video navigation (avn) system software update for certain vehicles equipped with avn5w and navigation system listed in the table below. affected vehicles may overestimate travel times durin
Electrical System 2026-05-28 · TSB_ELE422 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment system software update using update.kia.com - this bulletin provides information and service procedures for updating the infotainment systems on applicable kia vehicles using the kia navigation updater available at update.kia.com. the software update may impr
Electrical System 2026-03-26 · TSB_ELE394 · Service Bulletin/Repair Instructions
technical service bulletin: avn5.0w dtc p17a000 daignostic procedure - this bulletin provides information regarding a potential illuminated malfunction indicator lamp (mil) accompanied by dtc p17a000 on some 2022-2025my hybrid electric vehicles (hev) and plug-in hybrid electric vehicles (phev) equip
Visibility/Wiper 2025-12-23 · TSB_SC358 · Service Bulletin/Repair Instructions
voluntary service campaign: incorrect amount of air conditioning refrigerant (sc358) - this bulletin provides information regarding an incorrect amount of air conditioning refrigerant in certain 2025my niro ev, hev, and phev (sg2 p/hev, sg2 ev) vehicles manufactured between september 2, 2024 and may
Visibility/Wiper 2025-12-19 · SC358_OWNR · Service Campaign
voluntary service campaign: owner notification (sc358) - this document is the owner notification advising that kia is conducting voluntary service campaign on certain 2025 my niro, niro plug-in hybrid, and niro ev vehicles, manufactured from september 2, 2024 through may 19, 2025, to inspect and, if
Showing the 6 most recent of 14 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-08-30 · Unknown Or Other“the first time i drove this car after getting screwed in my contract , i pulled over in a pullout spot to turn around. i went to back up and it would not move. i tried everything to get it to go. there was a ed malfunction warning on the dash panel.between 5 and 10 minutes later it finally backed up and then trying to go forward did the same thi…”
2025-03-10 · Seats“the contact owns a 2025 kia niro phev. the contact received notification of nhtsa campaign number: 25v024000 (seats, electrical system); however, the dealer inspected the wiring but did not install the wiring covers as described in the recall. the contact stated that the dealer advised her that the inspection of the wiring harness was all that was …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.