2023 Lexus Nx problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Structure:body (2) · Service Brakes (2)
🧭 Reliability snapshot
Compared against other Lexus Nx model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Electrical System: Instrument Cluster/Panel 2026-10-20 · campaign 26V687000 · 68,356 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus NX250, NX350, NX350 Hybrid, and NX450h+ vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: An instrument panel display that fails to show engine oil pressure, engine coolant temperature, or electrical charge increases the risk of a crash.
Fix: Dealers will update the combination meter software, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 26LA10.
Back Over Prevention:software 2026-03-18 · campaign 26V162000 · 144,200 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Air Bags:frontal:driver Clockspring/Spiral Cassette 2025-01-29 · campaign 25V040000 · 1,716 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehi
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Service bulletins (123)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-04-17 · L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions
obsolete notice april 17, 2026: this bulletin is now obsolete. please see l-sb-0009-26
Power Train 2026-04-16 · L-SB-0009-26 · Service Bulletin/Repair Instructions
some 2022 – 2024 model year nx 250 and nx 350, and 2023 – 2024 model year rx 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in park: • a “shift system malfunction” message on the multi-information display (mid), as shown below. this condition is more lik
Engine 2026-03-10 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Power Train 2026-03-10 · L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions
some 2022 – 2024 model year nx 250 and nx 350, and 2023 – 2024 model year rx 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in park: •a “shift system malfunction” message on the multi-information display (mid), as shown below. •battery voltage drops
Engine 2026-02-27 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Showing the 6 most recent of 123 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-10 · Service Brakes · 💥 crash“i was traveling on i-35 in heavy stop & go traffic, in an area under heavy construction where no shoulder was accessible, when the 18-wheeler in front applied their brakes consistent with the flow of traffic. i applied the brakes, but nothing happened causing me to roll forward and hit the back of the 18-wheeler. after impact, i placed the vehicle …”
2026-10-02 · Unknown Or Other“there are no warning indicators whatsoever for this problem. i’m extremely concerned about an issue with my lexus 2023 nxh 350. and i’m not the only one! a lot of these cars are experiencing something called “dead pedal” which is when the hybrid system and the gas system don’t know what gear to put the car into… so it doesn’t put you in any gear …”
2026-09-15 · Power Train · 39,500 mi“the contact owns a 2023 lexus nx 350. the contact stated that while driving at various speeds or while idling, the transmission independedntly shifted into park (p), and the vehicle failed to move forward. the contact applied excessive pressure to the accelerator pedal while depressing the parking brake to unlock the transmission, allowing the vehi…”
2026-08-07 · Vehicle Speed Control · 14,000 mi“the contact owns a 2023 lexus nx 250. the contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. during the failure, there was no warning light illuminated or messages displayed. the cause of the failure was not yet determined. the local dealer was notified of the failure. the manufacturer was not yet contact…”
2025-09-10 · Unknown Or Other“two year old 22500 miles. driving down the highway doing around 75 and my sunroof blew up. just exploded. nothing hit it, temperature was around 70 degrees. was about 10 miles into my morning commute. nothing could have caused this. no impacts, no odd temperature fluctuations. just a glass failure. …”
2025-09-04 · Latches/Locks/Linkages:doors:latch:emergency Mechanical Release“on [xxx] my lexus would not start properly and then i heard noises which were associated with the battery closing down. this included locking all the doors. i was trapped in the car for 50-60 minutes until a repair person unlocked the door. this is a safety issue because the temperature where i live (las vegas) is over 100 degrees months of the …”
2025-03-04 · Structure:body“there is an ongoing noise issue where i hear a vibration or buzzing sound coming from the headliner or sunroof area while driving at various speeds, especially on uneven pavement. i have reported this concern previously, but the technician was unable to find the cause. on february 25, 2025, a maintenance technician at jim hudson lexus in columbia, …”
2025-03-04 · Structure:body“the driver's side front wiper blade is not securely attached and lifts off the glass during the drying stage of automatic car washes. once lifted, it stays in the upright position and must be manually lowered. to prevent this from happening, the wiper blade needs to be taped down. on february 25, 2025, a maintenance technician at jim hudson lexus i…”
2025-03-04 · Exterior Lighting“the automatic headlights have a significant delay before turning on when entering a dimly lit parking garage. i have adjusted various car customization settings, but the delay persists. on february 25, 2025, a maintenance technician at jim hudson lexus in columbia, sc, inspected the issue and confirmed that the headlight sensor is set to the highes…”
2025-02-03 · Power Train“i drive an nx250 and recently took it to a conveyor-style car wash, where you position your front tire in a groove, shift into neutral, and let the system move the car through. upon exiting, i experienced an issue where i couldn’t shift directly from neutral to drive. instead, i had to first shift into park before i could engage drive. this was esp…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.