2025 Lexus Nx problems, complaints & recalls
Most-reported problem areas: Wheels (3) · Visibility/Wiper (2) · Visibility:defroster/Defogger/Hvac System:air Handler/Chamber, Ducts, And Valves (1)
🧭 Reliability snapshot
Compared against other Lexus Nx model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Back Over Prevention:software 2026-03-18 · campaign 26V162000 · 144,200 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Seat Belts:rear/Other:webbing 2025-02-06 · campaign 25V059000 · 40,922 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Fix: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
Wheels:hub 2024-12-05 · campaign 24V911000 · 70 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Risk: A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.
Fix: Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.
Seats:front Assembly:head Restraint 2024-06-27 · campaign 24V482000 · 11,418 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Fix: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Service bulletins (38)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-14 · L-SB-0008-26 · Service Bulletin/Repair Instructions
some 2024 – 2025 model year nx 250, nx 350, and nx 350h north american produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the b-pillar while driving. the abnormal noise can be heard from either passenger or driver side. the spot welds between the top of the b p
Engine 2026-03-10 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Engine 2026-02-27 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-11-21 · L-SB-0052-25 · Service Bulletin/Repair Instructions
some 2022 – 2025 model year nx 450h+ and 2024 – 2025 rx 450h+ vehicles may exhibit a mil on condition with diagnostic trouble code (dtc) p019064 (fuel rail pressure sensor “a” signal plausibility failure) present. the engine control module (ecm) (sae term: powertrain control module/pcm) logic has be
Electrical System 2025-11-13 · 25LD01 · Service Campaign
the subject vehicles are equipped with a rear motor unit and an hv floor under wire that provide high voltage to operate the motor. mud, water, or road salt could potentially enter the hv floor under wire connector housing and could cause corrosion over time. excessive corrosion could cause am radio
Showing the 6 most recent of 38 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-22 · Visibility/Wiper“while sitting stopped near a highway entrance, the panoramic sunroof of the vehicle spontaneously exploded with a loud popping sound. glass pieces rained down the outside of the car (the interior cover was closed). after exploding, the panoramic sunroof had deep large cracks throughout the glass remaining in the middle. the edges of the glass were …”
2026-08-19 · Visibility:defroster/Defogger/Hvac System:air Handler/Chamber, Ducts, And Valves“the lexus nx 350 has developed a very strong odor coming from the ventilation system. the smell is consistent with standing water, stale moisture, and/or mold. this is a significant health and safety concern, as i am worried there may be standing water or mold, potentially including black mold, within the hvac/ventilation system. if mold or contam…”
2026-08-15 · Electrical System:12v/24v/48v Battery“our 19-month old lexus nx450h with under 7,000 miles on it was not driven for a week. when we went to start the vehicle this morning, the car would not unlock via the keyfob, credit card key or app. the car required aaa to open the doors and jump start it. this is a very common failure with the 12-volt battery in the lexus nx hybrids. this coul…”
2026-08-01 · Wheels“i purchased a brand new 2025 lexus with only 3 miles recently i had a nail in my tire and took my vehicle to a local tire shop who could not removed the tire to put a patch because i did not have tire lock key; we searched the vehicle from top to bottom one was never given to me at the time of purchase. i contacted lexus of palm beach several t…”
2026-07-18 · Structure:body:door:handle:interior“the interior door latch is electronic with a manual lever in case it loses power. the problem is the electronic latch will occasionally malfunctions, and the door is partially open. when this happens, you cannot get the door to open all the way with the electric door latch or the manual door latch. the only way to get it open is to pull very hard o…”
2026-02-17 · Forward Collision Avoidance: Automatic Emergency Braking · 💥 crash“my wife was backing out of a parking space and her car did not give a warning nor did it stop as she hit another parked car. damage to both cars was substantial and if the car was operating properly she should not have been able to hit another car in the manner she did. the car has been recalled for similar problems. i filed a complaint wi…”
2026-02-13 · Electrical System“battery was dead after being parked for one week. car was in residential garage (outdoor temp about 10 degrees. garage temp measured 46 degrees. please note: the same problem happened to my 2025 plug in rx and 2025 plug in nx. i doubt this is a coincidence and there are plenty of websites that indicate a significant problem.…”
2026-01-06 · Vehicle Speed Control · 9,710 mi · 💥 crash“the contact owns a 2025 lexus nx 250. the contact stated that while parking in a disabled spot, going forward, the vehicle struck a handicap post during an unintended acceleration, which then crashed into the parked vehicle in front before the contact was able to shift the vehicle into park. the contact stated that the vehicle went over the parking…”
2025-12-28 · Unknown Or Other“with this 2025 lexus nx350 premium awd, the front windshield glass is badly distorted. looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a major safety issue here with the glass itself. my dealer told me that the other 2025 lexus nx models they checked all have the same distor…”
2025-10-13 · Unknown Or Other“i purchased a brand-new 2025 lexus nx 350 from lexus of smithtown, ny less than two months ago. at around 1,300 miles, i discovered a large amount of water pooled on the front passenger floor and could hear water sloshing inside the vehicle while driving. i immediately brought it to the dealership for inspection. according to the dealer’s service …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.