2023 Lexus Nx250 problems, complaints & recalls
Safety recalls (1)
Air Bags:frontal:driver Clockspring/Spiral Cassette 2023-07-12 · campaign 23V480000 · 152,927 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirem
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Service bulletins (17)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2023-12-20 · L-SB-0058-22 · Service Bulletin/Repair Instructions
tsb: some 2022 ? 2023 model year nx 250, nx 350, nx 350h, and nx 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. the mirror vibration can be observed while driving at speeds of 35 mph (56 km/h) or above. follow the repair p
Equipment:electrical 2023-05-01 · L-TT-0323-23 · Service Bulletin/Repair Instructions
tt: when setting up the lexus interface (21mm) user profile, if the qr code is not working please use the following recommendations
Steering 2023-03-15 · L-SB-0021-23 · Service Bulletin/Repair Instructions
tsb: some 2022 ? 2023 model year lexus vehicles may require the download and installation of vehicle specific software or configuration software when the electronic control unit (ecu) is replaced. techstream software has been modified to indicate when configuration software is required. a new config
Visibility 2023-02-27 · LSB001922 · Service Bulletin/Repair Instructions
tsb: some 2022 ? 2023 model year nx 250, nx 350, nx 350h, and nx 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. the mirror vibration can be observed while driving at speeds of 35 mph (56 km/h) or above. follow the repair p
Back Over Prevention:software 2023-02-13 · LSB000623 · Service Bulletin/Repair Instructions
tsb: a head unit software update is now available for 2023 model year lx 600, nx 250, nx 350, nx 350h, and nx 450h+ vehicles equipped with lexus multimedia (version 1040 or earlier). this update provides improved performance and capability for the following: ?user profile. ?over-the-air (ota) no
Wheels 2023-02-09 · LSB002922 · Service Bulletin/Repair Instructions
tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same d
Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.