2024 Lexus Nx250 problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1)
Safety recalls (1)
Air Bags:frontal:driver Clockspring/Spiral Cassette 2023-07-12 · campaign 23V480000 · 152,927 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirem
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical 2023-05-01 · L-TT-0323-23 · Service Bulletin/Repair Instructions
tt: when setting up the lexus interface (21mm) user profile, if the qr code is not working please use the following recommendations
Equipment:other:owners/Service/Other Manual 2023-04-20 · L-SB-0020-23 Rev · Service Bulletin/Repair Instructions
tsb: this bulletin contains the vehicle specific pre-delivery services for 2024 model year nx 250, nx 350, nx 350h, and nx 450h+ vehicles. additionally, refer to the applicable pre-delivery service (pds) check sheet for services to be performed.
Unknown Or Other 2023-04-07 · L-SB-0026-23 · Service Bulletin/Repair Instructions
tsb: 2024 model year lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. in addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. during pre-delivery service (pds), follo
Wheels 2023-04-07 · L-SB-0025-23 · Service Bulletin/Repair Instructions
tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same d
Equipment:other:owners/Service/Other Manual 2023-03-14 · L-SB-0020-23 · Service Bulletin/Repair Instructions
tsb: this bulletin contains the vehicle specific pre-delivery services for 2023 model year nx 250, nx 350, nx 350h, and nx 450h+ vehicles. additionally, refer to the applicable pre-delivery service (pds) check sheet for services to be performed.
Equipment 2023-03-14 · L-SB-0019-23 · Service Bulletin/Repair Instructions
tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. long-term storage can affect a vehicle?s systems and
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-06-20 · Visibility/Wiper“driver side mirror vibrates constantly at highway speeds (65 mph).…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.