2023 Ram 3500 problems, complaints & recalls
Most-reported problem areas: Seat Belts (2) · Exterior Lighting (2) · Engine (2)
🧭 Reliability snapshot
Compared against other Ram 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Power Train:manual Transmission 2024-06-06 · campaign 24V413000 · 214 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Risk: A loss of drive power or a loss of park function increase the risk of a crash.
Fix: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
Air Bags:frontal:driver Clockspring/Spiral Cassette 2024-03-14 · campaign 24V199000 · 38,164 vehicles
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deployi
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:steering Control Module 2023-11-28 · campaign 23V799000 · 185,251 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Back Over Prevention:display Function 2023-09-28 · campaign 23V654000 · 272,911 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Electrical System:wiring:relays/Solenoids 2023-02-09 · campaign 23V060000 · 302,067 vehicles ⚠ PARK OUTSIDE
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and
Service bulletins (374)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-09-08 · 9100901 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Engine 2026-08-26 · 114254 · Service Bulletin/Repair Instructions
radiator - engine cooling
Engine 2026-08-26 · 114255 · Service Bulletin/Repair Instructions
radiator - engine cooling
Structure:body 2026-08-18 · 113855 · Service Bulletin/Repair Instructions
switch and bezel - front door
Structure:body 2026-08-18 · 113854 · Service Bulletin/Repair Instructions
switch and bezel - front door
Engine 2026-07-29 · 113744 · Service Bulletin/Repair Instructions
sensor - turbocharger speed
Showing the 6 most recent of 374 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-16 · Tires“nexen roadian htx rh5 lt235/80r17e 120r/117/r at approximately 70 mph, i experienced a severe vibration in the steering wheel. shortly thereafter, the tread separated from the carcass sending pieces of rubber flying. i was able to pull onto the shoulder and change the tire. these are the oem tires with about 25000 miles. they have never been und…”
2026-07-14 · Seat Belts“the drivers seat belt does not lock when brake is applied, and does not retract when unbuckled. i saw a report where several thousands of seat belts have been recalled that were in similar vehicles to mine. also in that recall the manufacturer was the same as my seat belt. can you research again to check if my seat belt should have been recalled. …”
2026-06-25 · Engine · 65,000 mi“the contact owns a 2023 ram 3500. the contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled. the messages "servic…”
2026-06-10 · Exterior Lighting“this model of truck has 4 led lights that will never turn off. using the switch in the cab does not affect them. when the headlight switch is in off, manual, or parking - these lights remain on. additionally, there is no setting in the software that provides control over these lights. i have interacted with stallantis customer service, and my local…”
2026-02-04 · Engine And Engine Cooling“the contact owns a 2023 ram promaster 3500. the contact received notification of nhtsa campaign number: 25v720000 (engine and engine cooling); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that the…”
2024-12-06 · Electrical System“high beam lights turn on when left turn signal is activated…”
2024-10-24 · Suspension“what component or system failed or malfunctioned, and is it available for inspection upon request? vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecured to the vehicle frame. yes, the vehicle available for inspection. how w…”
2024-10-24 · Exterior Lighting“despite having taken my 2023 ram 3500 hd truck to the ram dealer 3 times for the same recall, the issue still persists. the recall in question is b2a/nhtsa 23v-799 related to a malfunctioning sccm that results in high beams activating with left turn signal activation. also, left turn signal activates with high beam pass activation. per ram's protoc…”
2024-09-27 · Engine“on my model year 2023 ram 3500 equipped with the cummins 6.7l high output engine, the premature failure of the camshaft valve lifter has caused the engine camshaft to have abnormal wear due the valve lifter roller bearing seizing. this has also caused metallic debris to contaminate the engine oil causing further damage to other engine components. t…”
2024-06-04 · Power Train“engine lockup , towed 650 miles to dealer clsoer to my home and from same place where i bought the truck , said has waranty, and stays there for almost 3 months , calling them every week and saying we are waiting for chrysler to send an engine and after receiving we will need a week to install …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.