2024 Ram 3500 problems, complaints & recalls
Most-reported problem areas: Service Brakes (9) · Power Train (4) · Electrical System (4)
🧭 Reliability snapshot
Compared against other Ram 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Air Bags:frontal:driver Clockspring/Spiral Cassette 2024-03-14 · campaign 24V199000 · 38,164 vehicles
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deployi
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:steering Control Module 2023-11-28 · campaign 23V799000 · 185,251 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Service bulletins (301)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-10-14 · 08-375-26 · Service Bulletin/Repair Instructions
tow nav menu option unavailable - ubq/ubw customers may comment on the following: symptom: ● tow nav menu option is grayed out and cannot be selected.
Electrical System 2026-09-24 · 08-339-26 · Service Bulletin/Repair Instructions
max tow right and left rear wheel speed sensors inoperable customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must symptom: exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● c003a-62 - right rear wheel speed sensor - signal compare fai
Structure:body 2026-09-08 · 9100901 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Structure:body 2026-09-02 · 9100892 · Service Bulletin/Repair Instructions
switch - tailgate handle prior to replacing the tailgate handle switch, please review mastertech article - tailgate handle inoperative.
Electrical System 2026-09-01 · S2623000052 REV. A · Service Bulletin/Repair Instructions
airbag warning light on or intermittent. the occupant restraint controller (orc) may have the following dtcs (active/stored)
Engine 2026-08-26 · 114254 · Service Bulletin/Repair Instructions
radiator - engine cooling
Showing the 6 most recent of 301 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-05 · Service Brakes“since first test driving the truck in march of 2025, there was an issue with the abs system warning coming on. when that happens, it also disables 4 wheel drive, electronic stability control, cruise control and trailer brakes. the first 3x it happened while not towing at about 45mph. other times it happened while towing a 16,000# trailer which cau…”
2026-09-24 · Engine“the truck has a cel p2459. the unit was taken back to the dealer on june 15, 2026, and they diagnosed an aftermarket air cleaner and regeneration. the cel continued to display p2459, and i returned the truck to the dealer on 9/23. the dealer stated i had a defective air cleaner housing and was willing to pay 80% of the cost. they also said the rest…”
2026-09-09 · Vehicle Speed Control:accelerator Pedal · 4,000 mi · 💥 crash“the contact owns a 2024 ram 3500. the contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the accelerator pedal being depressed. the vehicle crashed into a concrete post. the contact stated that the front passenger’s side of the…”
2026-09-08 · Service Brakes“towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since i bought the 2024 dodge 3500 dually diesel…”
2026-08-20 · Suspension:front:shock Absorber“see attached document for complaint.…”
2026-07-20 · Suspension“the truck is in for its second front end alignment. i bought it brand new in october 2024 and it has about 43000 miles on it. i'm concerned for my family's safety. if it is going out of alignment this often, i don't feel safe driving it. the dealership has no explanation of why its going out so fast. i know i'm not the only one having this prob…”
2026-07-16 · Air Bags · 💥 crash“vehicle was in a heavy front collision and the airbags did not deploy. …”
2026-07-10 · Service Brakes“loss of various systems while towing 14,000# trailer in hilly terrain. loss of trailer brakes caused diminished control on the vehicle. * 4wd system temporarily unavailable * service antilock brake system * service electronic stability control * service trailer brake system the issue was previously repaired 3x. the problem originally happened 3…”
2026-06-30 · Trailer Hitches“the contact owns a 2024 ram 3500 equipped with weigh safe trailer heavy duty transfer hitch model, serial number: (unknown), also known as the heavy-duty weight distribution hitch, true tow distribution hitch heavy weight. the contact stated that while driving approximately 40 mph, an aluminum pin sheared off, causing the trailer hitch to disconnec…”
2026-06-19 · Electrical System“ptc heater short circuited, overheated and scorched/melted itself as well as other plastic hvac components and sent toxic fumes into the passenger compartment via the hvac vents. this truck has been in 2 different dodge dealer service departments multiple times for the same failures. after repairs were performed, the same failures occurred on the w…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.