2023 Thomas Built Buses Minotour problems, complaints & recalls
Safety recalls (1)
Seats:barriers 2022-11-14 · campaign 22V840000 · 20 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Buses Minotour school buses. The forward seat barrier behind the driver may not provide sufficient protection to passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."
Risk: Occupants may collide with the front seat barrier with more force than intended during a crash, increasing the risk of injury.
Fix: Dealers will replace the barrier, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL959.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2023-02-27 · PAB011-2023 · Service Bulletin/Repair Instructions
product awareness bulletin for my24 ford production update
Equipment 2022-12-21 · PAB063-2022 · Service Bulletin/Repair Instructions
product awareness bulletin for my23 gm radio / body speaker interface
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.