2023 Western Star 57x problems, complaints & recalls
Safety recalls (2)
Forward Collision Avoidance: Automatic Emergency Braking 2024-09-10 · campaign 24V668000 · 16,890 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.
Risk: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Fix: Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.
Electrical System: Instrument Cluster/Panel 2023-05-16 · campaign 23V348000 · 47 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 57X vehicles. The interior turn signals may flash too quickly and not align with the exterior turn signal flashing. Interior turn signals that consistently flash too quickly may not change their flash rate to alert the driver to replace the bulbs. An exterior turn signal bulb that is burnt out will not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standar
Risk: A nonfunctioning exterior turn signal may not notify other drivers of a turning vehicle, increasing the risk of a crash.
Fix: Dealers will update the turn signal indicator software, free of charge. Owner notification letters were mailed June 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL975.
Service bulletins (94)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2026-09-10 · TSB-83-032-WST · Service Bulletin/Repair Instructions
technical service bulletin for hvac stops cooling
Electrical System 2026-04-23 · SS 783-WST · Other
service solution for progressive low voltage disconnect parameter update
Power Train 2026-04-17 · TSB-26-001-DDC · Service Bulletin/Repair Instructions
revised technical service bulletin for dt12 range detent diagnostic
Engine 2026-03-19 · CXA 03_26_Surge Tank · Other
cx advocate for discolored coolant surge tanks (24csa-20)
Power Train 2026-01-15 · CXA_01_26_Trans Support · Other
cx advocate for aftermarket transmission support
Power Train 2025-12-11 · FleetCom_TCM Clutch · Other
fleet communications for tcm fault 520970/7 – clutch unable to open fully
Showing the 6 most recent of 94 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.