2024 Audi Q4 Sportback E-Tron problems, complaints & recalls
Most-reported problem areas: Electrical System (2) · Visibility/Wiper (1) · Service Brakes (1)
Safety recalls (2)
Electrical System:propulsion System:traction Battery 2026-10-21 · campaign 26V698000 · 9,048 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on N
Electrical System:12v/24v/48v Battery 2025-02-28 · campaign 25V125000 · 13,769 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Service bulletins (567)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2083409_1 · Service Bulletin/Repair Instructions
this bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Power Train 2026-09-23 · TSB_2074899_6 · Service Bulletin/Repair Instructions
this bulletin prolvides information when there are clacking noises during load changes/when changing direction.
Steering 2026-09-22 · TSB_2074846_5 · Service Bulletin/Repair Instructions
this bulletin provides information about vibrations and rotational steering vibrations.
Visibility/Wiper 2026-09-22 · TSB_2020552_15 · Service Bulletin/Repair Instructions
this bulletin provides service information regarding exterior glass cleaning.
Structure:body 2026-09-18 · TSB_2078648_4 · Service Bulletin/Repair Instructions
this bulletin provides information about billing for a broken sunroof glass panel.
Showing the 6 most recent of 567 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-04-20 · Service Brakes“while driving in the left lane on a particularly bumpy section of interstate 5 south in seattle (just before the ne 50th street overpass), i had to quickly hit my brakes as traffic abruptly slowed. the audie "pre-sense" sytem did trigger, but emergency autonomous braking did not. my car did not slow down as i hit the brake, and i had to swerve onto…”
2025-10-07 · Unknown Or Other“i purchased a new 2024 audi q4 e-tron. the first malfunction occurred in january 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” the dealer confirmed a front-camera sensor failure and replaced the camera under repair order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. in february 202…”
2025-06-04 · Electrical System“the contact owns a 2024 audi q4 sportback e-tron. the contact received notification of nhtsa campaign number: 25v125000 (electrical system); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the man…”
2025-05-08 · Electrical System“the contact owns a 2024 audi q4 sportback e-tron. the contact received notification of nhtsa campaign number: 25v125000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted; however, the contac…”
2023-12-28 · Visibility/Wiper“the warning labels that are posted on the front of the sun visors are a visual distraction that diminish the forward sight line of the driver. when i cover the warning label with my hand the depth of field and forward sight line is greatly improved. i removed this label from previous vehicles that i owned. however, the sticker on this vehicle is pa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.