2025 Audi Q4 Sportback E-Tron problems, complaints & recalls
Most-reported problem areas: Electrical System (2) · Vehicle Speed Control:accelerator Pedal (1) · Air Bags (1)
Safety recalls (2)
Electrical System:propulsion System:traction Battery 2026-10-21 · campaign 26V698000 · 9,048 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on N
Electrical System:12v/24v/48v Battery 2025-02-28 · campaign 25V125000 · 13,769 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Service bulletins (475)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2083409_1 · Service Bulletin/Repair Instructions
this bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Visibility/Wiper 2026-09-22 · TSB_2020552_15 · Service Bulletin/Repair Instructions
this bulletin provides service information regarding exterior glass cleaning.
Structure:body 2026-09-18 · TSB_2078648_4 · Service Bulletin/Repair Instructions
this bulletin provides information about billing for a broken sunroof glass panel.
Unknown Or Other 2026-09-15 · TSB_2030471_9 · Service Bulletin/Repair Instructions
this bulletin provides information when the license plate mounting bracket threded inserts are stripped.
Unknown Or Other 2026-09-15 · Dealer 93RA · Service Campaign
certain high-voltage (hv) battery cell modules may have an internal connection used to monitor battery voltage that may not have been adequately welded due to a manufacturing issue. if this condition is present, the battery monitoring system may display incorrect readings. owners may notice a yellow
Showing the 6 most recent of 475 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-28 · Air Bags · 💥 crash“vehicle: 2025 audi q4 e-tron premium plus quattro safety concern: side airbags failed to deploy during a significant driver's-side collision. on xxx, i was driving my 2025 audi q4 e-tron at approximately 45 mph in [xxx] when another vehicle, a hyundai, struck the driver's side of my audi near the front driver's door and front wheel area. immediatel…”
2026-09-26 · Electrical System“i tried to charge my q4 at home, the charging connector to the car had warning red light. so, i checked up dashboard. it's said that ac charging is limited. eventually, i can't charge. i went to the audi dealer. they said it's simple software issue. waited 2 hours, one day works fine. same issue. they don't know what to do. i am still wating fro…”
2026-09-11 · Vehicle Speed Control:accelerator Pedal · 14,000 mi · 💥 crash“the contact owns a 2025 audi q4 sportback e-tron. the contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(n) to drive(d), but the vehicle experienced unintended acceleration. the contact lost control of the vehicle and crashed into the car wash wall, damaging the front driver's side of th…”
2026-04-10 · Electrical System“vehicle fail to start in drive mode. noticed "electrical system malfunction" error. notified audi chantilly. so far they didn't provide any loaner vehicle from audi.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.