2024 Heil Side Loader Garbage Truck problems, complaints & recalls
Safety recalls (1)
Fuel System, Other 2025-10-31 · campaign 25V749000 · 50 vehicles
Defect: The Heil Co. (Heil) is recalling certain 2023-2025 side loader garbage trucks equipped with certain Agility Fuel Solutions CNG Fuel Systems, using part number 10300466. The manual cylinder valves may develop stress corrosion cracks in the bottom plugged port, causing a leak.
Risk: A natural gas leak in the presence of an ignition source increases the risk of a fire.
Fix: Agility will replace the valves, free of charge. All affected garbage trucks were repaired by August 14, 2025. Owners may contact Agility's customer service at 1-844-474-7400 or Heil's customer service at 1-866-275-4345.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-08-11 · SA-26-355 · Other
service advisory reminding users of the proper cng fitting assembly methods.
Electrical System 2026-06-26 · SB-26-353 · Service Bulletin/Repair Instructions
revamp electric body decommissioning service advisory
Electrical System 2025-11-07 · SB-25-372 · Service Bulletin/Repair Instructions
inspection and modification to provide redundancy for brake signal to heil controller.
Electrical System 2025-10-29 · SB-25-371 · Service Bulletin/Repair Instructions
replace the button portion of the system power switch.
Fuel/Propulsion System 2025-06-25 · SB-24-367 · Service Bulletin/Repair Instructions
remove solenoid valve
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.