2024 Kia Ev9 problems, complaints & recalls
Most-reported problem areas: Electrical System (48) · Vehicle Speed Control (16) · Suspension (15)
🧭 Reliability snapshot
Compared against other Kia Ev9 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (7)
Electrical System:propulsion System:traction Battery 2026-07-02 · campaign 26V431000 · 8 vehicles ⚠ PARK OUTSIDE
Defect: Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Fix: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 1
Seats:critical Fasteners 2024-12-20 · campaign 24V962000 · 22,883 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Fix: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
Electrical System:software 2024-10-10 · campaign 24V757000 · 14,163 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Fix: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Parking Brake:electrical:control Module:software 2024-09-17 · campaign 24V693000 · 12,400 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Risk: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
Fix: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
Structure:interior Panels:ceiling 2024-06-04 · campaign 24V400000 · 2,401 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.
Fix: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
Seat Belts:front:retractor 2024-05-14 · campaign 24V338000 · 4 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
Fix: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
Power Train:driveline:differential Unit 2024-04-16 · campaign 24V271000 · 8 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Risk: A loss of drive power or differential lock up can increase the risk of a crash.
Fix: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
Service bulletins (80)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-09-16 · PS814 · Service Bulletin/Repair Instructions
this pitstop provides information related to electric vehicle (ev) charging on 2024 - 2026my ev9 (mv1, mv1a) vehicles. in some cases, high-voltage charging performance may be limited or inoperative and accompanied by an illuminated malfunction indicator lamp (mil) with dtc p343a98 stored. this condi
Electrical System 2026-09-01 · PI2601B_OWNR · Other
product improvement campaign: owner notification (pi2601b) - this document is the owner notification advising that kia is conducting a product improvement campaign on all 2024-2025 my and certain 2026 my ev9 vehicles to install enhanced windshield wiper software that provides drivers with additional
Electrical System 2026-09-01 · PI2601B_OM_Leaf · Other
product improvement campaign: owner's manual insert leaflet (pi2601b) - this document is the pi2601b owner's manual insert leaflet that contains revised information for wipers. vehicle owners are advised to keep this leaflet with the owner's manual.
Electrical System 2026-08-22 · PI2601B_TSB · Service Bulletin/Repair Instructions
technical service bulletin: product improvement campaign: wiper message logic improvement (pi2601b) - this bulletin provides information to install enhanced windshield wiper software on certain 2024–2026my ev9 (mv1, mv1a) vehicles as listed.
Electrical System 2026-08-20 · PI2601B_QA · Other
product improvement campaign: question and answer (pi2601b) - this document is the question and answer guide containing the most frequently asked questions regarding the product improvement campaign pi2601b.
Electrical System 2026-08-20 · PI2601B_DPSM · Other
product improvement campaign: dealer parts and service manager memo (pi2601b) - this document is the announcement to the dealer parts and service managers advising that kia is conducting a a product improvement campaign on all 2024-2025 my and certain 2026 my ev9 vehicles, manufactured from septembe
Showing the 6 most recent of 80 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-22 · Structure:body“in july 2024, approximately two months after purchasing the vehicle new in may 2024, a significant spiderweb-shaped crack developed in the front illuminated grille and fascia assembly. the vehicle had approximately 300 miles on the odometer and the damage was discovered during a routine hand wash. the vehicle had only been driven under normal roadw…”
2026-10-17 · Structure:body“on my 2024 kia ev9 gt-line, the front illuminated digital pattern acrylic/plastic grill panel suffered a catastrophic structural failure, resulting in a complete blowout and puncture hole under normal driving conditions. the panel fractured and shattered completely while driving on standard paved roads, with zero history of front-end collisions, lo…”
2026-10-01 · Back Over Prevention: Rearview System Braking“on september 10, 2026, while driving my kia ev9 on a public roadway, i experienced a suspected unintended and excessive activation of the vehicle's collision-avoidance/automatic emergency braking system. i was traveling straight in my lane when another vehicle approached from the right side and crossed/moved into the roadway ahead. the other vehicl…”
2026-08-28 · Unknown Or Other“beginning sometime after purchase, our 2024 kia ev9 (vin: [xxx]) developed a recurring failure of the multimedia display system (head unit). the screen goes completely dark after approximately 5 minutes of drive time and only restores after a full vehicle restart. this failure occurred approximately 10 to 14 times before we brought the vehicle in f…”
2026-08-21 · Seat Belts · 25,600 mi“the contact owns a 2024 kia ev9. the contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. the contact stated that after struggling with the seat belts over several months of use, the seat belt became fully jammed and no longer was able to be extended. the dea…”
2026-08-05 · Service Brakes“when i started the car up, i noticed a little bit of chattering on the brake pedal, which seemed very unusual. i drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. the car was very sluggish to drive and had almost no brake pressure. i was able to dri…”
2026-06-16 · Tires“for several weeks the car has felt out of balance and i had it in the shop once to be balanced. the balance felt it lasted a very short time. i took the car in today to be checked out and the passenger rear tire couldn’t hold a balance. mechanic removed tire and the interior sound deadening foam had detached on greater than 50% of the diameter of t…”
2026-06-13 · Seats“when making left turn or going over bumps, driver seat pops and feel shifted.…”
2026-05-29 · Wheels“what component or system failed or malfunctioned, and is it available for inspection upon request? two components failed simultaneously: (1) the rear passenger side tire experienced a catastrophic blowout while traveling at 65 mph on the highway, and (2) the tire pressure monitoring system (tpms) failed to detect or warn of any tire pressure abnorm…”
2026-05-29 · Unknown Or Other“what component or system failed or malfunctioned, and is it available for inspection upon request? tire pressure monitoring system (tpms) failed to detect or warn of any tire pressure abnormality before or after the blowout. following the blowout, the vehicle’s diagnostics screen displayed “all systems ok” while the instrument cluster simultaneousl…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.