2025 Kia Ev9 problems, complaints & recalls
Most-reported problem areas: Wheels (4) · Visibility/Wiper (3) · Seats (3)
🧭 Reliability snapshot
Compared against other Kia Ev9 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Air Bags:sensor:occupant Classification:front Passenger 2026-08-21 · campaign 26V545000 · 21,290 vehicles
Defect: Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A child in the front seat may be at a greater risk of injury if the air bag deploys during a crash.
Fix: Dealers will inspect and replace the ODS mat and bladder tube with a new one and ensure proper routing as necessary, free of charge. Owner notification letters will be mailed beginning October 20, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC379. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 4, 2026.
Electrical System:propulsion System 2025-02-24 · campaign 25V115000 · 342 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.
Seats:critical Fasteners 2024-12-20 · campaign 24V962000 · 22,883 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Fix: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
Electrical System:software 2024-10-10 · campaign 24V757000 · 14,163 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Fix: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Service bulletins (54)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-09-16 · PS814 · Service Bulletin/Repair Instructions
this pitstop provides information related to electric vehicle (ev) charging on 2024 - 2026my ev9 (mv1, mv1a) vehicles. in some cases, high-voltage charging performance may be limited or inoperative and accompanied by an illuminated malfunction indicator lamp (mil) with dtc p343a98 stored. this condi
Electrical System 2026-09-01 · PI2601B_OWNR · Other
product improvement campaign: owner notification (pi2601b) - this document is the owner notification advising that kia is conducting a product improvement campaign on all 2024-2025 my and certain 2026 my ev9 vehicles to install enhanced windshield wiper software that provides drivers with additional
Electrical System 2026-09-01 · PI2601B_OM_Leaf · Other
product improvement campaign: owner's manual insert leaflet (pi2601b) - this document is the pi2601b owner's manual insert leaflet that contains revised information for wipers. vehicle owners are advised to keep this leaflet with the owner's manual.
Electrical System 2026-08-22 · PI2601B_TSB · Service Bulletin/Repair Instructions
technical service bulletin: product improvement campaign: wiper message logic improvement (pi2601b) - this bulletin provides information to install enhanced windshield wiper software on certain 2024–2026my ev9 (mv1, mv1a) vehicles as listed.
Electrical System 2026-08-20 · PI2601B_QA · Other
product improvement campaign: question and answer (pi2601b) - this document is the question and answer guide containing the most frequently asked questions regarding the product improvement campaign pi2601b.
Electrical System 2026-08-20 · PI2601B_DPSM · Other
product improvement campaign: dealer parts and service manager memo (pi2601b) - this document is the announcement to the dealer parts and service managers advising that kia is conducting a a product improvement campaign on all 2024-2025 my and certain 2026 my ev9 vehicles, manufactured from septembe
Showing the 6 most recent of 54 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-01 · Tires“three of four original-equipment kumho crugen hp71 ev tires, size 255/60r19, on my 2025 kia ev9 (vin [xxx], 12,786 miles at failure) are out of round - a manufacturing defect present since the tires left the factory. on [xxx], lee johnson kia in kirkland, wa measured the rear-passenger tire at 37 lbs of road force against a 7-lb spec - more than fi…”
2026-10-01 · Electrical System“my 205 ev9 wind with 24500 miles left me stranded, the standard battery simbol that in ice cards refers to the alternator, came on, i tried to get to the dealer about 20 miles in the way home, less that 3 miles after that the car lost power with just enough to move to the shoulder, i stopped, power the car off and tried turning it back on, no succe…”
2026-08-04 · Electrical System“the infotainment screen, including backup camera views, randomly glitches and then goes completely dark with no ability to view anything on the screen. the screen has been reset and software reloaded, but the glitch continues. next, the screen was replaced but the glitch continues. this has been occurring since the beginning of june 2026.…”
2026-04-08 · Power Train“i am submitting a safety complaint regarding a serious incident involving my 2025 kia ev9. the vehicle was serviced on march 1 at world kia in joliet, illinois. on april 4, only four days after that service, the vehicle experienced a sudden and unexpected iccu failure while i was driving. during my normal travel, in active traffic and at speed, th…”
2026-03-18 · Seats“seats allow drivers to save seating positions for different drivers. seats automatically return to the last used saved position when the vehicle is turned on. this seat movement cannot be stopped or overridden without finding and activating the seat position controls on the left side of the seat base. if the driver does not find these controls in t…”
2026-03-17 · Tires“these hankook ion evo tires started vibrating wildly at the first service that i took the car to for a rotation. we took it back to the dealership (ourisman kia in fairfax va) three times where they kept the car for several days to diagnose. after opening the tires up, they state that the inner sound insulating foam on all four tires has separated…”
2026-02-25 · Visibility/Wiper“this car is unusual because the wipers are located in a crevice far below the top of the hood where it meets the windshield. the first time we had an issue, it had snowed and snow collected in the crevice area. the wipers were turned on, but the drivers side one didn't move in sync with the passenger side one. they eventually "tangled" and we sto…”
2026-01-24 · Unknown Or Other“component: electrical system / instrument panel speed at time of failure: [insert typical speed, e.g., 65 mph] description of incident: my vehicle is suffering from an intermittent but total loss of the instrument cluster functionality while in motion. the display goes dark and is replaced by a "no signal" message. this results in the immediate l…”
2026-01-15 · Suspension“vehicle consistently vibrates at highway speeds, feels like a driveline vibration, wheel, tire or suspension issue. almost feels like a tire is wobbling. …”
2025-09-03 · Wheels“vehicle information: 2025 kia ev9 gt-line awd vin: [xxx] mileage: ~16,000 miles component/part affected: wheel studs / wheel attachment system summary: multiple wheel studs (3 on one wheel, 2 on another) were found stripped/damaged on my [xxx] kia ev9, making the vehicle unsafe to drive. this is a critical safety issue, as wheels cannot be prop…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.