2024 Toyota Grand Highlander problems, complaints & recalls
Most-reported problem areas: Power Train (34) · Vehicle Speed Control (23) · Fuel/Propulsion System (22)
🧭 Reliability snapshot
Compared against other Toyota Grand Highlander model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Electrical System: Instrument Cluster/Panel 2025-09-11 · campaign 25V595000 · 591,377 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numb
Equipment:other:labels 2024-07-23 · campaign 24V548000 · 33,848 vehicles
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Air Bags:side/Window:curtain 2024-06-20 · campaign 24V461000 · 145,254 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
Fix: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Service bulletins (127)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-04-17 · T-SB-0082-24 Rev2 · Service Bulletin/Repair Instructions
obsolete notice april 17, 2026: this bulletin is now obsolete. please see t-sb-0028-26
Power Train 2026-04-16 · T-SB-0028-26 · Service Bulletin/Repair Instructions
some 2024 grand highlander and grand highlander hybrid vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. this condition may occur without a grease leak present on the front drive shaft assemblies. an updated front dri
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2025-07-15 · T-SB-0111-24 Rev1 · Service Bulletin/Repair Instructions
some 2024 – 2025 model year grand highlander and grand highlander hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. this phenomenon is most notable on darker color vehicles. however, this condition may be noticed on the subject vehicles r
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Electrical System 2025-04-18 · T-SB-0037-25 · Service Bulletin/Repair Instructions
some 2024 – 2025 model year grand highlander and grand highlander hybrid vehicles may exhibit a condition where the blind spot monitor (bsm) system is inoperative, there is a bsm malfunction message on the multi-information display (mid), or the driving assist information indicator is illuminated, a
Showing the 6 most recent of 127 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Structure:body“the front grill has enlarged holes and a rock was able to penetrate the grill and hit the condenser. it broke the condenser causing a very expensive repair. i made a comprehensive claim with my insurance and they agreed that was the cause of the damage. the grill does not provide sufficient protection for the parts inside. i had no warning lamps go…”
2026-10-24 · Power Train“transmission whining noise detected, automatic shifting difficulties, reduced power & acceleration concerns. dealer inspected and confirmed transmission failure. required dealer replacement under power train warranty. defect known to exist in toyota 6 speed automatic u80a transmissions. transmission is known to be defective and unreliable, potenti…”
2026-10-21 · Unknown Or Other“on xxx, at about 2:00 pm we were driving south on i95 somewhere in [xxx] when we heard a very loud noise. thinking it was a rock hitting the windshield we looked but could see no cracks or chips so we kept driving on our trip to [xxx]. the next day it was windy and we thought it was unusually noisy inside the vehicle but we just thought it was th…”
2026-10-20 · Power Train“incident occurred on xxx at 9:46am pst, [xxx]. when applying brakes normally to come to a gradual stop behind another vehicle stopped at a stop sign on a slight decline, pcs collision warning lights enabled and vehicle lurched forward while my foot was on brake. this is not to be confused with automatic braking behavior as front collision warni…”
2026-10-14 · Steering“dear nhtsa vehicle safety team, i am writing to report a serious steering system issue to my 2024 toyota grand highlander hybrid and to request that nhtsa review this incident for potential safety concerns affecting other owners of the same vehicle model. vehicle information - make and model: 2024 toyota grand highlander hybrid - vin: [xxx] - mil…”
2026-10-02 · Fuel/Propulsion System“has a very strong gas smell and fumes near gas tank after car has been idling. …”
2026-09-26 · Unknown Or Other“2024 toyota grand highlander hybrid awd. vehicle exhibits a severe metallic "clunk" or "boom" noise and impact from the undercarriage specifically when reversing under moderate to firm acceleration. this is a recurring issue reported by numerous owners of this model, related to harsh powertrain engagement and movement when changing direction under…”
2026-09-24 · Structure:body“ the air conditioning system on my 2024 grand highlander failed due to a punctured ac condenser caused by road debris passing through the front grille during normal driving. the front fascia has large open apertures with no protective mesh or screening, leaving the condenser, radiator, and other heat exchangers directly exposed to rocks and debris.…”
2026-09-12 · Fuel/Propulsion System“i own a 2024 toyota grand highlander hybrid max platinum, purchased brand new in february 2024 and now with approximately 30,400 miles. since the first few weeks, the vehicle has had an ongoing fuel tank/range issue. the fuel tank is rated at approximately 17 gallons, but the gas pump consistently shuts off after only 10–12 gallons, even when the v…”
2026-09-09 · Wheels“2024 toyota grand highlander xle fwd. at approximately 38,000 miles i began hearing a roaring/humming noise that varied with vehicle speed. the condition initially progressed slowly but then became much worse within several days. at 41,510 miles a toyota dealer diagnosed and replaced the right rear hub/wheel bearing assembly. i was advised that the…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.