2025 Toyota Grand Highlander problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (10) · Power Train (9) · Vehicle Speed Control (6)
🧭 Reliability snapshot
Compared against other Toyota Grand Highlander model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Equipment:other:labels 2026-03-24 · campaign 26V179000 · 8,230 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of F
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Electrical System: Instrument Cluster/Panel 2025-09-11 · campaign 25V595000 · 591,377 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numb
Service bulletins (38)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2025-07-15 · T-SB-0111-24 Rev1 · Service Bulletin/Repair Instructions
some 2024 – 2025 model year grand highlander and grand highlander hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. this phenomenon is most notable on darker color vehicles. however, this condition may be noticed on the subject vehicles r
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Electrical System 2025-04-18 · T-SB-0037-25 · Service Bulletin/Repair Instructions
some 2024 – 2025 model year grand highlander and grand highlander hybrid vehicles may exhibit a condition where the blind spot monitor (bsm) system is inoperative, there is a bsm malfunction message on the multi-information display (mid), or the driving assist information indicator is illuminated, a
Electrical System 2025-04-18 · T-SB-0037-25 · Service Bulletin/Repair Instructions
some 2024 – 2025 model year grand highlander and grand highlander hybrid vehicles may exhibit a condition where the blind spot monitor (bsm) system is inoperative, there is a bsm malfunction message on the multi-information display (mid), or the driving assist information indicator is illuminated, a
Electrical System 2025-04-02 · T-TT-0779-25 · Service Bulletin/Repair Instructions
to assist with the early detection and early resolution of audio related concerns you may be asked to recover mmr data from the head unit. the following steps are instructions on how to retrieve the data from the system and are only to be used when requested by fts and/or fpe.
Showing the 6 most recent of 38 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Unknown Or Other“the front panel of the two-panel glass moonroof spontaneously shattered, buckled and collapsed onto the panoramic roof sunshade of my 2025 toyota grand highlander hybrid without any impact or accident. i was driving at about 35-45 mph on a paved road and noticed the sound of wind coming from the car ceiling. i opened the panoramic roof sunshade s…”
2026-10-25 · Suspension“experienced repeated axle issues, acceleration hesitation, and poor suspension performance. dealer failed to identify or reproduce the problem despite multiple visits and diagnostic fees. axles eventually required out-of-pocket replacement due to popping and clicking. suspected axle defect persists, and the vehicle remains unsafe-feeling and unreso…”
2026-10-15 · Fuel/Propulsion System“the vehicle exhibits abnormal fuel system behavior. when the vehicle reaches a low fuel condition (approximately 40–50 miles to empty), the fuel tank only accepts about 12 gallons, even though the listed tank capacity is 17.2 gallons. after refueling, the fuel gauge displays full and the “distance to empty” reading jumps to over 360 miles, which is…”
2026-10-13 · Wheels“i experienced a serious safety incident involving my 2025 toyota grand highlander with approximately 14,000 miles. while driving on a straight interstate highway at approximately 70 mph, surrounded by other vehicles, the steering wheel suddenly made two to three sharp, forceful jerking movements to the left. afterward, the steering wheel remained a…”
2026-10-09 · Service Brakes“on 9/26 at about 10:15am, my husband and i were fully stopped at a red light with his foot on the brake. without him touching the gas pedal, the car suddenly surged forward as if it had been accelerated. it stopped for a moment, then surged forward again. because he was holding the brake, the car didn’t move much, but each surge caused a hard jolt …”
2026-10-06 · Power Train“while driving in neighborhood at around 25 mph car started to sputter and lose power. started flashing on display regarding adas which all disengaged then hybrid system failure message displayed. stopped car, called dealership and asked if safe to drive. they said it was ok and set appointment for next morning, they contacted toyota and confirm…”
2026-09-30 · Unknown Or Other“driving in city traffic during morning rush hour, sitting at traffic light, when display lights up indicating “hybrid malfunction” and “take vehicle to dealer”. leaving traffic light, the vehicle at first does not move after pressing accelerator, then slowly engages and thugs along. pull over on closest side street and turn off vehicle, hoping ju…”
2026-09-28 · Engine“engine temperature overheated during long idle on an out of town event. the vehicle put in park and engine running in idle with ac running. vehicle coolant temp reach high mark in the red area. vehicle temp alarm gave a warning to shutdown. i estimated the car idle time 40 min due to traffic accident ahead. the incident occurred on 9/11/26. th…”
2026-09-21 · Engine And Engine Cooling:cooling System:radiator Assembly · 15,000 mi“the contact owned a 2025 toyota grand highlander. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed with radiator failure. the contact was informed that there was a hole in the radiator. the contact was informed that the radiator nee…”
2026-09-18 · Engine“a piece of road debris/rock struck the radiator/heat exchangers in my 2025 toyota grand highlander hybrid that immediately damaged the radiator/heat exchangers to result in coolant leakage and sudden loss of propulsion and terminated the engine from moving and required a tow to a toyota dealer and thus a replacement of the heat exchanger/radiator. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.