2025 Lexus Nx Hybrid problems, complaints & recalls
Safety recalls (4)
Equipment:other:labels 2026-03-24 · campaign 26V179000 · 8,230 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of F
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Seat Belts:rear/Other:webbing 2025-02-06 · campaign 25V059000 · 40,922 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Fix: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
Seats:front Assembly:head Restraint 2024-06-27 · campaign 24V482000 · 11,418 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Fix: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Service bulletins (39)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-22 · L-SB-0040-20 Rev2 · Service Bulletin/Repair Instructions
obsolete notice september 22, 2026: this bulletin is now obsolete. please see l-sb-0026-26
Engine 2026-03-10 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Engine 2026-02-27 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-09-24 · 25LD01 · Service Bulletin/Repair Instructions
technical instructions for 25ld01 rear traction motor cable corrosion certain 2022-2024 nx350h/ nx450h+, certain 2023-2024 rx350h, certain 2024 rx450h+ vehicles
Electrical System 2025-09-24 · 25LD01 · Service Campaign
the subject vehicles are equipped with a rear motor unit and an hv floor under wire that provide high voltage to operate the motor. mud, water, or road salt could potentially enter the hv floor underwire connector housing and could cause corrosion over time. excessive corrosion could cause am radio
Showing the 6 most recent of 39 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.