2025 Nissan Murano problems, complaints & recalls
Most-reported problem areas: Power Train (5) · Electrical System (3) · Wheels (2)
🧭 Reliability snapshot
Compared against other Nissan Murano model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Back Over Prevention:software 2025-11-26 · campaign 25V821000 · 64,085 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2025-03-19 · campaign 25V173000 · 1,430 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
Fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.
Service bulletins (11)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-05-01 · NTB26-006A · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm this bulletin is no longer active. please discard previous versions of ntb26-006.
Engine 2026-04-15 · NTB26-019 · Service Bulletin/Repair Instructions
mil on with dtc p0181 stored in the ecm if you confirm the customer states the mil is on but the vehicle does not have any drivability concerns or reduced power message in the combination meter, and dtc p0181 for “fuel tank temperature” is stored in either “past” or “current” in the ecm. action foll
Structure:body 2026-04-13 · NTB09-131C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Structure:body 2026-04-13 · NTB09-131C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Engine 2026-04-09 · NTB26-017 · Service Bulletin/Repair Instructions
engine no start with key system error and dtc b2c20-24 stored in the bcm if you confirm the customer states the engine will not start and “key system error” warning is displaying in the information display (combination meter) (figure 1), and dtc b2c20-24 for "starter control relay" is stored in the
Fuel/Propulsion System 2026-02-02 · NTB26-006 · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm if you confirm the vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, and dtc p0456 is stored as “active”, “past”, or “pending” in the ecm. action 1. remove the supplied funnel fr
Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-20 · Engine“on october 14, 2026, while driving my 2025 nissan murano, the engine suddenly began making an extremely loud, sustained sound as though it was revving at very high rpm. i completely released the accelerator and applied the brakes, but the loud revving continued while the vehicle slowed. i remained able to brake and reduce speed; the vehicle did not…”
2026-10-19 · Unknown Or Other“i am writing to formally document a serious safety incident involving my 2025 nissan murano, vin [xxx] which i purchased from carmax on xxx with fewer than 300 miles on the odometer. the current mileage is approximately 2,500. on xxx while driving on a public road, the vehicle suddenly and completely shut down with no prior warning. multiple malfun…”
2026-10-17 · Unknown Or Other“i was at a stop light i proceeded to take off and car was lagging when accelerating. recently just discovered that the vehicle lags in reverse also . foot is placed on a gas pedal car hesitate to take off…”
2026-09-23 · Power Train“i am assuming it is the power train/transmission. that keeps malfunctioning. this has happened numerous times and appears to be happening more and more often. i was almost in a collision because of it. it definitely puts my safety and the safety of others at risk. the problem has not been reproduced or confirmed by a dealer and they are now tell…”
2026-07-11 · Wheels“the electronic parking brake (epb) actuators are bolted directly to the brake caliper. it has been detected that the factory retaining bolts lack a threadlocking compound (such as loctite) to prevent them from backing out due to normal vehicle vibration. as a result, the bolts back out completely and fall off, causing the actuator to become loose a…”
2026-06-27 · Electrical System“one week ago (6/19) while driving the main screen went black. i pulled over and restarted engine 3x with no luck so drove to dealership. another startup there it was still black. i was told by service manager “i cannot have you drive it like that” and i was offered a rental which i accepted. just prior to claiming the rental i again started my …”
2026-06-09 · Vehicle Speed Control“four times in the last month or so, the accelerator pedal has stuck while driving. i take my foot off the gas but the engine continues racing, and the car keeps increasing in speed. the last time it happened i almost ran into the car in front of me. i slammed hard on the brakes to try and stop the momentum. i heard a loud pop and the accelerato…”
2026-05-17 · Unknown Or Other“i am reporting a serious safety issue involving my 2025 nissan murano sl, purchased on april 21, 2026. on may 9, 2026, while driving from [xxx] to [xxx] , the vehicle began experiencing repeated failures at stoplights and in traffic. while stopped at red lights with the vehicle in drive, the vehicle unexpectedly shifted into neutral and shut off …”
2026-05-01 · Power Train“sluggish engine, delayed engine engagement, delayed throttle response. engine noise under acceleration. my safety is being put at risk when pulling out into oncoming traffic on the highway, engine is not shifting, vehicle not moving as fast as it should. technical expert sent out by arbitrator with the bbb autoline who confirmed multiple issues wit…”
2026-04-13 · Unknown Or Other · 💥 crash“i was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. i was going forward towards a concrete wall. all of a sudden my car lurched forward to the wall causing damage to my car. this all happened in a matter of seconds. speed was minimal. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.