2027 Thomas Built Buses Saf-T-Liner C2 Jouley problems, complaints & recalls
Safety recalls (2)
Structure:body 2026-10-22 · campaign 26V702000 · 13,593 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2027 Thomas Built SAF-T-LINER C2 Jouley, 2025-2027 Thomas Built SAF-T-LINER C2, 2026-2027 Thomas Built SAF-T-LINER HDX2, and Thomas Built SAF-T-LINER EFX2 school buses. The wheelhouse body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength.
Risk: A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.
Fix: Dealers will add fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed December 21, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1044.
Exterior Lighting:headlights 2026-10-01 · campaign 26V632000 · 30 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2027 Thomas Built SAF-T-LINER C2 and Thomas Built SAF-T-LINER C2 Jouley school buses. A software error may cause the low beam headlights to illuminate improperly.
Risk: Insufficient low beam headlight illumination can reduce driver visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the headlights, as necessary, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1040.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.