2002 Chrysler Town And Country problems, complaints & recalls
Most-reported problem areas: Air Bags (37) · Power Train:automatic Transmission (22) · Steering (21)
🧭 Reliability snapshot
Compared against other Chrysler Town And Country model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
274 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Equipment 2010-08-10 · campaign 10E034000 · 6,686 vehicles
Defect: CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Fix: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Service bulletins (111)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions
disinfectant solution recommended for covid-19
Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions
charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions
use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Structure 2019-11-20 · 3100319 · Service Bulletin/Repair Instructions
use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Showing the 6 most recent of 111 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-10-16 · Service Brakes“my check engine light is on and i get a squeaky noise when driving …”
2022-03-10 · Engine · 122,000 mi“the contact owns a 2002 chrysler town and country. the contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle, and a fuel odor was detected. the vehicle was towed to an independent mechanic, who diagnosed that the serpentine belt had fractured and severed the fuel line, causing fuel to spill o…”
2021-11-16 · Engine · 134,492 mi“the contact owns a 2002 chrysler town & country. the contact stated while the vehicle was running, the engine would misfire. the contact stated that the check engine warning light was illuminated. the vehicle was not taken to a dealer to be inspected. the manufacturer was not informed of the failure. the failure mileage was 134,492.…”
2021-11-03 · Service Brakes · 9,346 mi“the contact owns a 2002 chrysler town and country. the contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. also, the speedometer failed to operate as needed. additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. the cause of the fai…”
2020-11-28 · Electrical System“problems w automatic doors. electrical mechanics cannot find reason why repeated problems w closing back automatic sliding doors. sometimes they get almost closed and go back. other times they dont open with fob or button inside car…”
2020-01-13 · Unknown Or Other · 10 mi“a month after we bought it stop running would start do anything its been just sitting int he yard since we checked fuel pump put new one in nope that wasn't it we have checked everything .now our friend hins its the head gasketim sorry but we just gotthe van in july to only drive it for 2weeks can you help…”
2019-04-14 · Unknown Or Other“tipm fuel issues. why is there not a recall on this issue? this issue has left my family without a vehicle. why has been addressed and repaired? i dont have 1000. for a new fuse box. and just about every thing to keep the vehicle running is new. the fuel pump, the fuel filter, the power steering pump water pump tcm , the crankshaft sensor all…”
2018-12-07 · Air Bags · 106,000 mi“tl* the contact owns a 2002 chrysler town and country. while driving approximately 15 mph, the front driver and passenger air bags deployed without warning or impact. the contact pulled the vehicle over to the side of the road. the police was present and a report was filed. the driver and passenger were injured and received medical attention. the v…”
2018-01-06 · Suspension“the right rear spring hanger was broken upon purchase of vehicle car lot refuse to have it fixed spring is shoved against frame with hanger altered to avoid it pulling out…”
2017-11-22 · Steering · 139,000 mi“the power steering quits working at times when its raining. it will not work many times when i crank it up if its been raining. its has stopped working while on the interstate, city streets, while turning onto another street or road, and at stop signs. i have had the drive belt, power steering pump, tension idler replaced and nothing helps. i have …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.