2003 Chrysler Town And Country problems, complaints & recalls
Most-reported problem areas: Steering (17) · Electrical System (15) · Air Bags (14)
🧭 Reliability snapshot
Compared against other Chrysler Town And Country model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
188 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Equipment 2010-08-10 · campaign 10E034000 · 6,686 vehicles
Defect: CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Fix: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Service bulletins (79)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions
disinfectant solution recommended for covid-19
Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions
charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions
use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Structure 2019-11-20 · 3100319 · Service Bulletin/Repair Instructions
use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Showing the 6 most recent of 79 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-10-21 · Engine“while driving the van in town it completely shut off. i was driving straight at 35 mph. it would not restart and had to be towed to service garage. when it shut off the first time all of the dash warning lights came on for a second then shut off. the garage said the ignition switch had to be replaced and the main computer. then the chrysler dealers…”
2025-07-24 · Suspension“electrical issuses illinois and indianna police rports vehicle shut down on the road …”
2023-08-18 · Wheels“power steering failure and water pump failure smoking under hood and power steering fluid all on the exhaust system almost caught fire.…”
2021-03-29 · Unknown Or Other“vehicle poor design on the alternator bracket. can't find a brand new part and every used part i find it has the exact same break in the same spot.…”
2019-08-06 · Electronic Stability Control (Esc) · 134,553 mi“the airbag on the passenger side blew up. on robin hood rd when car was almost stopped for a traffic light on buena vista rd. when the airbag blew up with my daughter-in-law in that seat. calling chrysler they said there was no recall on it and they would do nothing because of the age of the car. a month earlier i spent $2000 on repairs on this…”
2019-01-07 · Unknown Or Other“sometimes the tailgate after opening will immediately close and there is no way to stop it. then it won't stay open. the left side sliding door doesn't open with remote and the remote lock/unlock doesn't work. i have talked to several people who have the same problem with their vehicle (same year). someone could get crushed by this.…”
2018-04-05 · Power Train · 200,000 mi“tl* the contact owns a 2003 chrysler town and country. while driving unknown speeds, the contact heard an abnormal rumbling noise while shifting gears. prior to the failure, an unknown warning indicator illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer informed the contact that there were n…”
2017-12-18 · Air Bags · 104,000 mi“please note that my mother's airbag detonated on it's on while she was driving home. she had brought the vehicle in twice as you can see from the attached documentation. gandrud and chrysler are refusing to repair the faulty air bag. my mother's car is not drive-able without a horn per our understanding and a danger to her without said air bag. …”
2016-10-19 · Structure:body · 120,000 mi · 💥 crash“hello my name is [xxx] i am a survivor of a car crash i was on the way from picking my son up from school driving a man in front of me was drunk driving and as a mother i swerved to protect my son from getting hit which i didn't know was i actually didn't save him he suffered from multiple brain injuries and fractured bones in his face broken ribs …”
2016-09-09 · Engine · 3 mi · 🔥 fire“i purchased the van from a private owner 2 hours prior to this happening. he told me it overheats some. i called my chrysler mechanic in mt. victory, oh and asked him if he could look at him. he told me to bring it down. i was traveling about 35mph on st rt 31 s and it started overheating. i pulled over and turned it off. smoke was coming fro…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.