2004 Nissan Murano problems, complaints & recalls
Most-reported problem areas: Visibility (122) · Seats (90) · Power Train (71)
🧭 Reliability snapshot
Compared against other Nissan Murano model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
567 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (91)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · NTB09-131C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Structure:body 2026-04-13 · NTB09-131C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-21 · NTB13-107G · Service Bulletin/Repair Instructions
vehicle key not detected / authenticated, engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · NTB17-019H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · NTB13-028I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · NTB09-081K · Service Bulletin/Repair Instructions
windshield cracking this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 91 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-18 · Service Brakes“braking locked looses power then accelerates smell like gas is leaking …”
2024-10-24 · Seats“driver seat front left side has a rocking motion to it. i’ve read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. i am worried my seat movement will create an unsafe driving condition. …”
2024-08-10 · Suspension“rear subframe where it connects to shock mounts is completely rusted through at both sides of the car. causes the tops of the wheels to bow in and is undrivable…”
2024-01-03 · Vehicle Speed Control:accelerator Pedal · 65,000 mi“the contact owns a 2004 nissan murano. the contact stated while driving at various speeds, the vehicle stalled. the check engine warning light was illuminated. the contact was able to pull to the side of the road. the contact stated that the vehicle restarted on the first attempt occasionally; however, several attempts were needed to start the vehi…”
2023-05-11 · Unknown Or Other“i’ve changed the timing belt, brakes, batteries, fuel injectors and all and still after thirty minutes of me driving nissan murano 2004 i have to continuously push on the gas to get the car to move . my car always has a smell of burning rubber after a long period of time driving it . i then pull over for 20/25 minutes to let the car reset or cool d…”
2022-12-03 · Suspension“the rear k frame rusted out ,all of a sudden the vehicle started swaying out of control on gravel or wet roads, no rust on the vehicle except the rear k frame, i parked the vehicle because it's unsafe to drive , i understand that this is a problem that effects more than just mine and i hope it's recalled or something is done about it, thank you fo…”
2022-06-20 · Structure:body“rear subframe broke confirmed by a mechanic …”
2021-12-22 · Unknown Or Other“alternator went out this is the third one. i looked up the recalls on my car and there happened to be one on the alternator and i’ve reached out to nissan dealership of bakersfield and havnt received a response …”
2021-11-13 · Electrical System“my alternator has failed and i see where there was a recall on 2004 nissan murano for alternator/generator but its not showing a recall when i put my vin in but it's doing exactly what it describes. …”
2021-05-19 · Electrical System:alternator/Generator/Regulator · 132,000 mi · 🔥 fire“the contact owns a 2004 nissan murano. the contact stated while driving 60 mph, without warning the abs and batteries warning light illuminated. the contact lost power the vehicle failed to accelerate forward. the vehicle was towed to an independent mechanic where it was determined that the wires to the alternator had melted and the alternator need…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.