2007 Prevost X3-45 problems, complaints & recalls
Safety recalls (6)
Equipment:other:labels 2026-10-15 · campaign 26V675000 · 7,509 vehicles
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Fix: Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.
Equipment Adaptive/Mobility:wheelchair Lift/Ramp 2024-07-09 · campaign 24V523000 · 2,653 vehicles
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform
Risk: An unstable wheelchair increases the risk of injury to lift occupants.
Fix: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Steering:linkages:drag:link:connection 2018-12-21 · campaign 18V928000 · 676 vehicles
Defect: Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Risk: A complete loss of steering would increase the risk of a crash.
Fix: Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Electrical System:12v/24v/48v Battery:cables 2015-06-05 · campaign 15V349000 · 314 vehicles
Defect: Prevost Cars, Inc. (Prevost) is recalling certain model year 2006-2010 X3-45 coaches manufactured January 11, 2006, to April 12, 2010. The affected vehicles have booster stud connections that may rust. As they rust, the stud may weaken and break, allowing the power cable to ground against the vehicle frame.
Risk: If the power cable electrically shorts against the frame, there would be an increased risk of a fire.
Fix: Prevost will notify owners, and dealers will install a protective box over the connection to prevent the power cable from contacting the frame if it comes loose. Any cable that is corroded will be replaced, free of charge. The recall began on July 24, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-27.
Fuel System, Diesel 2015-03-02 · campaign 15V122000 · 455 vehicles
Defect: Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Risk: The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Fix: Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Electrical System:12v/24v/48v Battery:cables 2012-07-06 · campaign 12V315000 · 428 vehicles
Defect: PREVOST IS RECALLING CERTAIN MODEL YEAR 2007-2009 X3-45 COACHES EQUIPPED WITH VOLVO D13 ENGINES. THE JUMP-START POSITIVE TERMINAL BLOCK CABLE MAY BE MISSING A PROTECTIVE SLEEVE, WHICH MAY ALLOW A SHORT-CIRCUIT IF IT CONTACTS OTHER VEHICLE STRUCTURES.
Risk: IF A SHORT-CIRCUIT OCCURS, THERE IS AN INCREASED RISK OF FIRE.
Fix: PREVOST WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CABLE AND, AS NECESSARY, ADD PROTECTIVE TUBING FREE OF CHARGE. THE RECALL BEGAN ON JULY 17, 2012. OWNERS MAY CONTACT PREVOST AT 1-418-883-2888.
Service bulletins (39)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-02-03 · MI26-00 · Service Bulletin/Repair Instructions
the gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tight
Suspension 2024-06-04 · IS-23019A · Service Bulletin/Repair Instructions
sway bar collars improvement. revision a : add front sway bar support replacement and change bolts lenght.
Suspension 2023-12-14 · IS-23019 · Service Bulletin/Repair Instructions
sway bar collars improvement
Electrical System 2023-01-16 · IS-21072B · Service Bulletin/Repair Instructions
steering gateway. revision b - pin 2 and 10 were inverted on connector a139
Service Brakes, Air 2022-12-07 · MI22-12B · Service Bulletin/Repair Instructions
air tanks draining sequence. revision: b - general update
Service Brakes, Air 2022-11-17 · MI22-12A · Service Bulletin/Repair Instructions
air tanks draining sequence. revision: a - erroneous secondary & accessory tanks location.
Showing the 6 most recent of 39 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.