2025 Prevost X3-45 problems, complaints & recalls
Safety recalls (2)
Seat Belts 2025-07-09 · campaign 25V460000 · 264 vehicles
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2025 X3-45 and 2025-2026 H3-45 coach buses. The fasteners securing the passenger seat back or the seat belt may be loose.
Risk: An unsecured seat back or seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Fix: Prevost will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed September 2, 2025. Owner may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-23.
Structure:emergency:escape/Egress/Exit 2025-04-14 · campaign 25V243000 · 15 vehicles
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Fix: Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-02-03 · MI26-00 · Service Bulletin/Repair Instructions
the gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tight
Electrical System 2025-10-30 · MI25-33 · Service Bulletin/Repair Instructions
this maintenance information explains how to correct the flickering issue on brigade monitors in vehicles equipped with a surround camera system.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.