2009 Audi Q5 problems, complaints & recalls
Most-reported problem areas: Air Bags (16) · Fuel/Propulsion System (4) · Vehicle Speed Control:accelerator Pedal (1)
🧭 Reliability snapshot
Compared against other Audi Q5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Fuel System, Gasoline:delivery:fuel Pump 2018-11-19 · campaign 18V818000 · 5,987 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Air Bags:frontal:driver Side:inflator Module 2018-01-30 · campaign 18V082000 · 162,782 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Fuel System, Gasoline:delivery:fuel Pump 2016-09-13 · campaign 16V660000 · 143,214 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Air Bags:frontal:sensor/Control Module-Inactive 2016-05-27 · campaign 16V376000 · 8,381 vehicles
Defect: Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Risk: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Service bulletins (765)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-04-22 · TSB_2070568_6 · Service Bulletin/Repair Instructions
this bulletin provides information about professional noise analysis with the vas 611 015 pico-nvh tool
Unknown Or Other 2025-08-19 · TSB_2070568_5 · Service Bulletin/Repair Instructions
this bulletin provides information about professional noise analysis with the vas 611 015 pico-nvh tool
Unknown Or Other 2025-07-10 · TSB_2070568_4 · Service Bulletin/Repair Instructions
this bulletin provides information about professional noise analysis with the vas 611 015 pico-nvh tool
Engine 2025-03-12 · TSB_2075530_2 · Service Bulletin/Repair Instructions
this bulletin provides informatin when the engine does not run smoothly at idling speeds.
Electrical System 2024-12-06 · A2724842074729_2 · Service Bulletin/Repair Instructions
this bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic mode.
Engine 2024-12-05 · A0124482014753_13 · Service Bulletin/Repair Instructions
this bulletin provides information when the mil is on; dtcs for misfire, air/fuel ratio imbalance, or lean fuel system stored in the ecm p030000.
Showing the 6 most recent of 765 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-09 · Structure:body“i am reporting a potentially serious safety defect involving the rear subframe/crossmember of my 2009 audi q5. i discovered significant corrosion on the vehicle's rear subframe, which is a structural component supporting the rear suspension and rear axle assembly. the corrosion is substantially more than normal superficial surface rust. there is v…”
2023-09-17 · Tether, Lower Anchor (On Car Seat Or Vehicle)“cybex sirona s is marketed as a 360 car seat that rotates and swivels, but when in forward-facing mode for functionality it does not tether. the guidance is to use the load leg to keep the swivel and rotation but then not use the tether. the tether strap is critical for safety and part of cpst guidance. people purchasing this seat are being made to…”
2023-02-17 · Air Bags · 💥 crash“i was in an accident where i hit a herd of elk. my car was totaled. the airbags did not deploy and they definitely should have. it was hit on the front, and both front sides. there is no way the airbags shouldn’t have deployed. …”
2022-11-17 · Vehicle Speed Control:accelerator Pedal · 140,000 mi“the contact owns a 2009 audi q5. the contact stated that the vehicle was smoking. there was antifreeze and oil leaking from the vehicle. while driving, the accelerator pedal and brake pedal became stuck, and the vehicle stalled. there was an abnormal oil burning odor, fuel, and antifreeze. the vehicle was also consuming an excessive amount of fuel.…”
2022-05-29 · Unknown Or Other“i got in my car at about 6pm on saturday may 28, 2022. started it up and proceeded to start opening the sunroof when i noticed it was cracked. i was thinking some kids had hit it with a ball until i traced the spiderwebbing right back to to the center of the panoramic sunroof. you could wind noise really bad when driving. …”
2021-07-14 · Air Bags“front left door pillar is becoming soaked from an apparent water leak possibly coming from the panoramic sunroof or windshield. regardless it has to be running into the pillar airbag and has to be a safety concern.…”
2020-11-20 · Fuel/Propulsion System“fuel leaking from fuel pump under passenger 's seat afraid to driver it because as long as the engine is running the fuel continue too leak whether the car is moving or stationary!!…”
2020-11-16 · Fuel/Propulsion System“fuel leaking on right side just under the passenger's seat on ground when car is running…”
2020-07-04 · Air Bags“right side passenger trim for airbag is loose and has been detected in other cases to have possibility of being ineffective in deploying.…”
2019-12-27 · Engine · 106,000 mi“on 7/02/09 my audi q5 (vin# [xxx]) was purchased from, and serviced by barrier audi bellevue, washington; now doing business as audi bellevue a dealership owned and operated by auto nation. technical service bulletins [tsb] were sent to some audi owners on 12/6/2013 concerning repair and cleaning of the secondary air control valve with a warran…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.