2009 Cadillac Srx problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (4) · Power Train (4) · Air Bags (4)
🧭 Reliability snapshot
Compared against other Cadillac Srx model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
23 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (1,069)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-09-09 · 13598 · Other
new vehicle monitoring programs section in ivh
Unknown Or Other 2025-08-07 · PIC5650M · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. technician may find diagnostic trouble codes b3055, b3060, b3935, c0750, c0755, c0760, c0765, and/o
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-05-30 · PIT5074R · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about the use of j-35616-64b and mini 50 terminal test probe, replacement terminals, and terminated leads.
Unknown Or Other 2025-05-30 · PIT5074R · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about the use of j-35616-64b and mini 50 terminal test probe, replacement terminals, and terminated leads.
Unknown Or Other 2025-05-30 · PIT5074R · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about the use of j-35616-64b and mini 50 terminal test probe, replacement terminals, and terminated leads.
Showing the 6 most recent of 1,069 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-08-09 · Suspension · 70,000 mi“at 70,000 miles my check engine light went on. i immediately took it to my mechanic who said it's the timing chain. he now has my car completely torn apart so he can fix the outrageously expensive issue.…”
2019-11-26 · Unknown Or Other · 175,000 mi“both front turning indicators are broken. the right turning indicator was fixed by my husband and quit working 2 days after he got it working. a few days later the left turning indicator stopped working.…”
2018-12-24 · Power Train · 10,400 mi“car shutters and bucks at speeds around 39-55 , no check engine light and i tried multiple times to contact cadillac with no help at all ! the dealer i dealt with closed abruptly without notice !…”
2018-08-21 · Engine · 67,800 mi“my timing chain failed at 70,000ml, there is a sb-10043857-3386 bulletin no:11340b :date:july 2012 that should cover my vehicle for free timing chain replacement. gm does not want to honor the repair even though they have issued this sb. please help. my vehicle is manufactured in 2009 in mexico (date on door tag) and it should be part of this reca…”
2018-02-20 · Service Brakes · 36,399 mi“while moving, on a city street,smoke came from the engine compartment and the brakes no longer functioned.…”
2017-05-15 · Steering · 140,867 mi“loss of power steering while driving. hard turning.…”
2017-05-01 · Steering · 30,000 mi“tl* the contact owns a 2009 cadillac srx. while driving 55 mph, a loud noise was heard from the steering wheel. the steering wheel became stiff and required excessive force in order to maneuver the vehicle. the failure occurred without warning. the contact called the dealer and was informed that she would need to pay for the repair. the vehicle was…”
2016-08-30 · Vehicle Speed Control · 46,762 mi“tl* the contact owns a 2009 cadillac srx. the contact stated that while driving at 60 mph, the reduce engine speed warning light illuminated and the vehicle decelerated independently. the contact also stated that the accelerator pedal was depressed but the vehicle failed to respond. the vehicle was taken to the dealer to be diagnosed. the contact w…”
2016-05-17 · Seat Belts · 53,000 mi“tl* the contact owns a 2009 cadillac srx. the contact stated that the seat belt was fractured. the failure occurred without warning. the vehicle was not diagnosed nor repaired. the manufacturer was not notified. the driver sustained multiple minor lacerations on the left forearm due to the failure, but medical attention was not required. the failu…”
2016-03-03 · Power Train · 125,000 mi“car jerks and shudders heavily when accelerating at 2000 rpm or between 40 and 60 mph. changed to new drive shaft, transmission rebuilt but nothing works. it is a serious safety concern. it happens at highways.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.