2014 Cadillac Srx problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (218) · Exterior Lighting:headlights (30) · Visibility/Wiper (25)
🧭 Reliability snapshot
Compared against other Cadillac Srx model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
230 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Suspension:rear 2021-06-24 · campaign 21V473000 · 380,498 vehicles ⚠ DO NOT DRIVE
Defect: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct q
Suspension:rear 2014-09-19 · campaign 14V571000 · 290,241 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eve
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Service bulletins (1,680)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,680 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-16 · Power Train“i have taken my car to 3 different dealerships. plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. i was told the codes that were given to me that i needed a new transmission. i took it the vehicle to a gmc dealership first and was told my car was cadilliac made and to take it to cadillac dealership. so i drove 45 min…”
2026-07-25 · Visibility/Wiper“i have a 2014 cadillac srx that has a hazardous headlights issue. at night there is no visibility for other drivers to see me. i’m not the only srx customer either this issue. please let me what is going on, cadillac, gm, need to be responsible for replacing this issue …”
2026-07-23 · Power Train“transmission is slipping/jerking when stopping and then when accelerating again. multiple other owners have reported this same issue.…”
2026-05-27 · Power Train“at lower speeds, especially after coasting, my car will lag for a few seconds before jerking forward. also today i was coasting going about 25 mph and tried to accelerate and i pushed the pedal down and it wasn’t doing anything for several seconds then decided to start speeding up. no warning lights have come on. this has been happening for a bit b…”
2026-04-27 · Service Brakes“abs module is bad, no abs braking. brake light on and abs light on. module is no longer produced or available. with this said, i am not going to be able to pass inspection in my state therefore leaving my perfectly good car to sit. as is, i am afraid to drive it due to this braking issue especially in rain.…”
2026-04-17 · Steering“abs- traction control- brake- powersteering alarm appears stating to drive with caution- have taken the vechicle in for service and they state they can not repair the alarm- i asked if this would not be considered a recall issue due to saftey issue. as the car states it is not safe to be driven- as i see this a an imminate saftey hazard as the po…”
2026-03-31 · Exterior Lighting“low beam headlights extremely dim. feels like driving with parking lights only. very difficult to see. while checking different positions of the headlight switch discovered that in the parking light position all lights go off. …”
2026-03-25 · Exterior Lighting:headlights · 73,000 mi“the contact owns a 2014 cadillac srx. the contact stated that while the vehicle was parked, the headlight wiring harness for the low beam headlights produced a burning odor. the contact believed that the burning odor was coming from loose terminal connections, which caused the terminals to overheat and melt. the headlights were inoperable. the deal…”
2026-03-08 · Visibility/Wiper“low beam lights are extremely dim pretty sure it’s caused by the projector screen infront on the bulbs not allowing enough light to come thru. can not see the road infront of you or around the side or your car when needing to make a turn, extremely dangerous …”
2026-03-02 · Exterior Lighting“the low beams make it impossible to see at night. i replaced the bulbs to high visibility led and still nothing. it's so dim and bad i have to drive with high beams on. it's terrible that it's been like this for 4 years and still we have no recall on the headlights when they now there's a problem with the reflective material and/or condensation on …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.