2009 Gem Elxd problems, complaints & recalls
Safety recalls (2)
Wheels:lugs/Nuts/Bolts/Studs 2025-06-23 · campaign 25V380000 · 5,353 vehicles
Defect: GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Risk: Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Structure:frame And Members 2015-04-22 · campaign 15V239000 · 628 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2009-2010 GEM eLXD L09GVHA4X and L10GVHA4X hybrid electric vehicles manufactured November 25, 2008, to December 30, 2010. The affected vehicles have frame welds between the cab and cargo bed that may crack.
Risk: If the frame welds crack, the frame may fall and contact the pavement, stopping the vehicle suddenly and increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will repair the vehicles free of charge. The recall began May 28, 2015. Owners may contact Polaris customer service at 1-888-704-5290. Polaris' recall number is L-15-01.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions
use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Structure 2019-11-20 · 3100319 · Service Bulletin/Repair Instructions
use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Visibility 2019-11-20 · 3100419 · Service Bulletin/Repair Instructions
authentic mopar® glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar® glass.
Structure 2019-11-20 · 3100619 · Service Bulletin/Repair Instructions
repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
Structure 2018-12-06 · L-18-12-01 · Service Bulletin/Repair Instructions
gem is releasing this team tip to inform dealers that the early model grey classic gem seat assemblies have been discontinued and will be replaced with the late model black classic gem seat assemblies. the part numbers for the black classic gem seat assemblies will supersede the part numbers for the
Electrical System 2018-04-18 · L-18-04-01 R01 · Service Bulletin/Repair Instructions
gem has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. this team tip was released to inform dealers of cold weather effects on battery range of gem vehicles, and how to calculate a customerâs e
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.