2025 Gem Elxd problems, complaints & recalls
Safety recalls (2)
Wheels:lugs/Nuts/Bolts/Studs 2025-06-23 · campaign 25V380000 · 5,353 vehicles
Defect: GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Risk: Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Wheels:lugs/Nuts/Bolts/Studs 2024-12-26 · campaign 24V971000 · 243 vehicles
Defect: GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Risk: Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.