2010 Gmc Sierra 2500 problems, complaints & recalls
Most-reported problem areas: Air Bags (2) · Steering (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Gmc Sierra 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V050000 · 2,641,272 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V053000 · 692,526 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V054000 · 1,778,128 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-8
Equipment 2018-04-26 · campaign 18V267000 · 6,154 vehicles
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally,
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Electrical System 2014-07-02 · campaign 14V407000 · 9,371 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
Service bulletins (1,396)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-02-16 · PIT4506J · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician that some owners of heavy duty trucks and utilities may ask if they can lower their tire pressures. tire pressures being set to the "tire and loading label" will ensure the safe handling and ride characteristics of the
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,396 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-08-16 · Air Bags“takata recall. the contact owns a 2010 gmc sierra 2500. the contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. the vehicle was taken to the local dealer who confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonabl…”
2018-01-28 · Unknown Or Other“i have a 2010 gmc sierra 2500 hd. the dash is cracked up in several pieces. i can pull these pieces up and see under them. if i am involved in a accident. these pieces could come out. these pieces are sharp and jagged. this truck has been parked under a shed and has not been involved in a accident. i was driving and noticed the dash making a vibrat…”
2018-01-28 · Unknown Or Other“i have a 2010 gmc sierra 2500 hd. the dash board is cracked up in several pieces. i was driving and noticed the dash making a vibrating noise. looked and saw the dash cracked up. my truck has always been under a shed. it has not been involved in a accident. the dash is cracked in pieces that i can pull up. if i am in an accident,these pieces will c…”
2017-12-20 · Air Bags“tl* takata recall. the contact owns a 2010 gmc sierra 2500. the contact received notification of nhtsa campaign number: 16v381000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. the dealer (…”
2017-11-08 · Unknown Or Other · 115,000 mi“there are two cracks on the dashboard. the first crack is above the instrument panel on the left side of it. the second crack is above the airbag in the left hand corner on passenger side. truck is garage kept and not a daily driven truck it spends most of its life in the garage out of sun. the dashboard plastic is a cheap material compared to the …”
2017-05-28 · Unknown Or Other · 40,000 mi“dash board cracking not sure when it happened looked at on date below and has a dash mat since new…”
2014-04-14 · Engine · 77,000 mi“exhaust manifold bolt, driver side, against fire wall, broke off under normal driving. it is my understanding that there has been a big problem with this. gmc should be made to repair this at their cost, the est. repair cost from a dealer is $1,400 - $1,700. this is a bunch of bs. is gm covering up this screw up too???? *js…”
2013-06-12 · Service Brakes · 78,000 mi“tl* the contact owns a 2010 gmc sierra 2500 hd. the contact stated that while traveling 70 mph and attempting to decelerate, the service stabilitrac light illuminated. the contact also mentioned that the brakes failed to engage. the vehicle was taken to the dealer where it was determined that the stabilitrac system had failed. the vehicle was not r…”
2010-12-17 · Interior Lighting“the instrument cluster lighting presents a hazard at night. the dimming system does not sufficiently dim the cluster. the glare interferes with the driver's vision to the outside of the vehicle, especially while driving on rural roads which lack ambient light. this has been confirmed by both the dealer and gmc customer service as being the way it i…”
2010-07-29 · Steering · 3,981 mi“tl* the contact owns a 2010 gmc sierra 2500. the contact was braking from a speed of 5 mph and towing a trailer when the brakes did not engage and the power steering failed. the contact was able to stop the vehicle using the trailer brakes. the dealer advised that the power steering and brakes were connected and the power steering lines needed tigh…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.