2024 Gmc Sierra 2500 problems, complaints & recalls
Most-reported problem areas: Power Train (20) · Service Brakes (13) · Electrical System (10)
🧭 Reliability snapshot
Compared against other Gmc Sierra 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
30 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Tires:pressure Monitoring And Regulating Systems 2026-08-13 · campaign 26V530000 · 8 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Risk: Driving with underinflated tires can increase the risk of a crash.
Fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this re
Latches/Locks/Linkages:tailgate:latch 2024-11-26 · campaign 24V894000 · 131,231 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/Locks/Linkages:tailgate:latch 2024-02-01 · campaign 24V060000 · 570,434 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering 2023-08-03 · campaign 23V549000 · 3,893 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Service bulletins (852)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-17 · PIC6602Y · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers steps to follow to obtain an iok radio.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-21 · PIT6549 · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with a service column lock message and dtc u3000. engineering is working on the issue and in the meantime dealerships are to reset/clear the dtc and perform four sleep cycles to verify the dtc does not return.
Showing the 6 most recent of 852 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-28 · Unknown Or Other“purchased new and professionally installed and used for almost 3 years without issue. driving on highway. approx 75mph. cover was fully closed and locked into place. nothing in bed of truck. cover was attached to both of the safety d rings. i heard a noise, looked out rear mirror and saw the cover 10-15 feet in the air and then crash onto the highw…”
2026-10-23 · Vehicle Speed Control“i was returning from the airport in [xxx] with my kids, driving northbound on [xxx] when my truck engine turned off without warning. the truck began to slow down while i was surrounded by traffic going roughly 70mph. i had difficulty steering and braking because the vehicle engine was off. i attempted to restart the vehicle while it was coasting an…”
2026-10-07 · Engine · 17,520 mi“the contact owns a 2024 gmc sierra 2500. while the contact's husband was driving uphill approximately 32 - 34 mph and hauling a trailer, the vehicle unexpectedly lost motive power and rolled backwards. the brake pedal was depressed, and the parking brake was engaged to stop the vehicle. onstar and 911 were contacted. the trailer was towed to the re…”
2026-09-24 · Fuel/Propulsion System“the vehicle experienced a loss of engine power accompanied by a check engine warning light and a “reduced acceleration”/reduced-power condition. the exact component causing the malfunction has not yet been determined. the vehicle and any affected components are available for inspection upon request. while driving the truck uphill toward our residen…”
2026-09-23 · Fuel System, Gasoline:delivery:fuel Pump:control/Drive Module · 54,238 mi“the contact owns 2024 gmc sierra 2500. the contact stated that while driving 25 mph and depressing the accelerator pedal, the vehicle decelerated and stopped independently. a dealer was contacted. the vehicle was taken to the dealer and was diagnosed with fuel pump driver control module failure. the contact was informed that the fuel pump driver co…”
2026-09-16 · Power Train“driving down the road going to and intersection the dash says i received a service esc message followed by a reduced acceleration warning on the center display. i also had the forward collision, traction control and check engine lights come on. i also noticed the shudder/jerk. the truck is giving a p060c code and when i was driving it dies in the …”
2026-09-03 · Vehicle Speed Control“while driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. this caused me to rapidly decelerate to approximately 40 mph, i am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. i had to drive the truck in l…”
2026-09-01 · Steering:hydraulic Power Assist:power Steering Fluid · 40,832 mi“the contact owns a 2024 gmc sierra 2500. the contact stated that while driving 5 mph, the vehicle lost brake and power steering functionality, and there was smoke coming from underneath the hood. the contact stated that power steering fluid was leaking onto the engine. no warning lights were illuminated. the vehicle was towed to a local dealer, whe…”
2026-08-26 · Power Train“the control valve body failed. there are so many, that there was a shortage of parts. had to take it in as it went into limp mode. 34,000 miles. there were dozens of trucks, same year, waiting for the same repair. shop says probably every truck will need it. it is a known issue.…”
2026-08-25 · Power Train · 76,300 mi“the contact owns a 2024 gmc sierra 2500. the contact stated that while driving at an undisclosed speed, the rear axle unexpectedly locked up, and the vehicle stopped in the middle of the road. the rear axle independently released, and the vehicle was driven back to the residence. the dealer was contacted, but the vehicle was not diagnosed or repair…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.